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Help! "Forex Chart" is always Offline, cannot also join in discussions or chat

Hzardous
Apr 18 2016 at 07:26
19 posts
Hi friends, as what the title says, when i open forex charts (eg. crazy trader charts), it is always OFFLINE and i can't chat in the discussions. Is there any setups that i missed to activate? Thanks in advance!

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Hzardous
Apr 18 2016 at 11:53
19 posts
anybody?

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Professional4X
Apr 19 2016 at 00:41
1189 posts
How about a screenshot to show what you are talking about? It might be easier to help you that way. Thanks.

If it looks too good to be true, it's probably a scam! Let the buyer beware.
Hzardous
Apr 19 2016 at 01:15
19 posts
Thank you for you reply P4X, i have posted a screenshot and have marked with RED my issue. Hope somebody can help
- i am subscribed to the chart
- i have Agreed to the chart
- my problem is not limited to CrazyTraders chart, but to all charts that i view


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rob559
Apr 28 2016 at 14:51
1916 posts
do you have a problem with your internet connection?

vontogr (togr)
Apr 28 2016 at 15:46
4862 posts
It is probably issue with Flash player,
what is your browser/os?

Hzardous
Apr 28 2016 at 23:32
19 posts
I have tried using Internet Explorer and Chrome browsers, have also tried logging in at a different location but still the same problem. It seems that my username is blocked or something. I have tried contacting MyFx support thru email more than a couple of times but they have not replied back. That was around a month ago.

I used to be able to see the charts, its just unusual that i became offline 🙄

Thanks for your replies btw!

Never Miss an Opportunity
Professional4X
Apr 29 2016 at 01:35
1189 posts
Hzardous posted:
I have tried using Internet Explorer and Chrome browsers, have also tried logging in at a different location but still the same problem. It seems that my username is blocked or something. I have tried contacting MyFx support thru email more than a couple of times but they have not replied back. That was around a month ago.

I used to be able to see the charts, its just unusual that i became offline 🙄

Thanks for your replies btw!


Disable all of your plugins and add-ons for your browser.
Then try to view the page again.
If it works with all your 'extras' turned off, then one by one turn them back on again, checking each time to see if suddenly it stops working for you.

If it looks too good to be true, it's probably a scam! Let the buyer beware.
Hzardous
Apr 29 2016 at 04:23
19 posts
Hi P4X, just found the cause of the problem. It's the 'Web Browser Protection' feature of AVG that is preventing me from being Online in the charts. I tried disabling it and everything worked fine. I wonder what's with the chart that makes AVG think it's not safe 🙄

Thanks!

Never Miss an Opportunity
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