Help! "Forex Chart" is always Offline, cannot also join in discussions or chat

Apr 18, 2016 at 07:26
411 Zobrazení
8 Replies
Členom od Jan 12, 2014   19 príspevkov
Apr 18, 2016 at 07:26
Hi friends, as what the title says, when i open forex charts (eg. crazy trader charts), it is always OFFLINE and i can't chat in the discussions. Is there any setups that i missed to activate? Thanks in advance!
Never Miss an Opportunity
Členom od Jan 12, 2014   19 príspevkov
Apr 18, 2016 at 11:53
anybody?
Never Miss an Opportunity
Členom od Jan 05, 2016   1189 príspevkov
Apr 19, 2016 at 00:41
How about a screenshot to show what you are talking about? It might be easier to help you that way. Thanks.
If it looks too good to be true, it's probably a scam! Let the buyer beware.
Členom od Jan 12, 2014   19 príspevkov
Apr 19, 2016 at 01:15 (upravené Apr 19, 2016 at 01:17)
Thank you for you reply P4X, i have posted a screenshot and have marked with RED my issue. Hope somebody can help
- i am subscribed to the chart
- i have Agreed to the chart
- my problem is not limited to CrazyTraders chart, but to all charts that i view

Never Miss an Opportunity
rob559
forex_trader_29148
Členom od Feb 11, 2011   1916 príspevkov
Apr 28, 2016 at 14:51
do you have a problem with your internet connection?
Členom od Feb 22, 2011   4862 príspevkov
Apr 28, 2016 at 15:46
It is probably issue with Flash player,
what is your browser/os?
Členom od Jan 12, 2014   19 príspevkov
Apr 28, 2016 at 23:32
I have tried using Internet Explorer and Chrome browsers, have also tried logging in at a different location but still the same problem. It seems that my username is blocked or something. I have tried contacting MyFx support thru email more than a couple of times but they have not replied back. That was around a month ago.

I used to be able to see the charts, its just unusual that i became offline 🙄

Thanks for your replies btw!
Never Miss an Opportunity
Členom od Jan 05, 2016   1189 príspevkov
Apr 29, 2016 at 01:35
Hzardous posted:
I have tried using Internet Explorer and Chrome browsers, have also tried logging in at a different location but still the same problem. It seems that my username is blocked or something. I have tried contacting MyFx support thru email more than a couple of times but they have not replied back. That was around a month ago.

I used to be able to see the charts, its just unusual that i became offline 🙄

Thanks for your replies btw!

Disable all of your plugins and add-ons for your browser.
Then try to view the page again.
If it works with all your 'extras' turned off, then one by one turn them back on again, checking each time to see if suddenly it stops working for you.
If it looks too good to be true, it's probably a scam! Let the buyer beware.
Členom od Jan 12, 2014   19 príspevkov
Apr 29, 2016 at 04:23
Hi P4X, just found the cause of the problem. It's the 'Web Browser Protection' feature of AVG that is preventing me from being Online in the charts. I tried disabling it and everything worked fine. I wonder what's with the chart that makes AVG think it's not safe 🙄

Thanks!
Never Miss an Opportunity
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