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Important - Auto Update Issue

mirusevxs33
May 28 2013 at 13:10
123 posts
QuantQ3 posted:
Staff posted:
fxsecure posted:
I don't understand why FXSTAT works perfectly with their similar automatic system they call it: 'FXStat Direct (recommended)' and MYFXBOOK no.

I prefer MYFXBOOK but we have more than 30 account. We cannot being every day several times at they getting in each MT$ account of each broker in order the EA actualize the accounts.



It may seem other services are working well however they do not have the same amount of accounts we do (with auto update about +70k). The more accounts we have from a broker the less frequent updates we can make. So update frequency with other services (using the investor password) will decrease over time therefore you'll get the same issue. Traders wish to have their data updated every 5 minutes and we can guarantee this update frequency only with the EA/publisher.

We're making tests to see if can be somehow resolved.


''''''they do not have the same amount of accounts we do''''''

So you see it is a SERVER ISSUE as I said yesterday?!?!? lol!


QuantQ3, please read all, not just few words :)
It is server's issue, yes, but MT4 server's :)
In fact Metaquotes restricts number of connection from one IP to MT4 server. Thus, being with much clients, MyFxBook should make many (same restricted) connections form a single IP. That is the problem. The broker can't do anything, iti is in in the binary code of MT4 server, build 500. There are no interfaces where it could be set - it just happens. So, MT4 server blocks the IPs, the broker is even not aware of that until someone (the blocked client) call him. And the broker answers: 'but I do not restrict anything' - which is true! Because MT4 server does it!
And the broker cant do anything - cant mess the binary code of the server...

The other services you mentioned - it is simple same as EA update here. It is just called 'a bridge' which is same EA that you may use at MyFxBook.

I am not related to MyFxBook in any way btw...

:)

Best!

Gophbert
May 28 2013 at 19:28
1 posts
So does anyone know if Metaquotes are actually working on fixing this 'bug'? It seems to be affecting a large part of our trading community.. I'm looking for a suitable alternative to MT4 as a manual trading platform. I don't mind paying. Anyone got any suggestions?

Thanks

Fxmac (fxsecure)
May 28 2013 at 19:29
35 posts
I suggest to Myfxbook people that pay a license to METAQUOTES as the broker do and then they'll have the same rights as a broker.

Do MYFXBOOK pay a license to METAQUOTES. I think it cost $5,000 only.


Then they'll clients, instead of being treated as Pirates.

Is it correct?

Stefanus Timotius (feastsun)
May 28 2013 at 19:29
1 posts
I never used EA update before. Am I only have to use the EA update on one curency (eg. GBPUSD) only?

JuanC (cacus)
May 28 2013 at 20:45
119 posts
The publisher doesn't seems to be working on one of my accounts...
STOR issues... And when i try to connect directly via FTP with a FTP Client i get a lot of issues to upload the statement.html file manually. But, it seems to be uploading after all. The thing is that my system's page doesn't seem to be updating accordingly...
https://www.myfxbook.com/members/cacus/marketswing-fxcl/75937
Last update on May 23 while on the FTP the statement.html file says May 28 and is the latest i got on my trading platform...
Is there any issue with this particular account? since all my other accounts seems to be updating just fine...
Regards

JC

Mental note: do not abuse.
Ethan (Staff)
May 28 2013 at 20:58
1392 posts
cacus posted:
The publisher doesn't seems to be working on one of my accounts...
STOR issues... And when i try to connect directly via FTP with a FTP Client i get a lot of issues to upload the statement.html file manually. But, it seems to be uploading after all. The thing is that my system's page doesn't seem to be updating accordingly...
https://www.myfxbook.com/members/cacus/marketswing-fxcl/75937
Last update on May 23 while on the FTP the statement.html file says May 28 and is the latest i got on my trading platform...
Is there any issue with this particular account? since all my other accounts seems to be updating just fine...
Regards

JC


STOR issue means you haven't ticket the passive mode option in the ftp settings.

Ethan (Staff)
May 28 2013 at 20:59
1392 posts
fxsecure posted:
I suggest to Myfxbook people that pay a license to METAQUOTES as the broker do and then they'll have the same rights as a broker.

Do MYFXBOOK pay a license to METAQUOTES. I think it cost $5,000 only.


Then they'll clients, instead of being treated as Pirates.

Is it correct?


There is no available license nor API as far as we're aware.

JuanC (cacus)
May 28 2013 at 21:02
119 posts
Staff posted:

STOR issue means you haven't ticket the passive mode option in the ftp settings.


I tried both ways, my system's page still doesn't get updated.

Mental note: do not abuse.
kslay
May 29 2013 at 05:30
13 posts
that's so ridiculous. now one account is again updating and the other one not.
also the one account which is not updating, has not the connect button in the settings anymore.
what is happening here? both accounts use the latest 500 mt4 version.
so why is one working and the other one not???!
really gettin tired of this updating dilemma...

Systematic Trader (FXKaiten)
May 29 2013 at 05:31
12 posts
fxsecure, MT4 licenses are only offered to brokers and cost $100K + $1500/month. I've asked.

Anyhow, Ethan, I've mentioned this before but one quick thing you can do to ease the pressure is to provide an 'unlink' option. I've probably created 500 myfxbook accounts over the years. However, I'm only actively using about 30-40 at one time. The rest I am happy to unlink although I don't want to delete the history. I am sure that a large number of the 70K accounts are abandoned and taking up resources.


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