Trade not showing up in myfx from ctrader

Aug 07, 2015 at 14:38
777 Views
1 Replies
blackdogFX2
forex_trader_139529
Member Since Jul 16, 2013   8 posts
Aug 07, 2015 at 14:38
Hi all, I'm sure this is a really simple fix. I connected myfx to a small ICM live account, all looks fine it show my previous balance etc. But I did a small test trade yesterday and it still does not show in myfx.

I do have FXBlue attached to the same account (it is showing the test trade ok) to compare the both, is that's what wrong, i.e. you can't have these 2 at the same time?

Or how do you check that the ctrader account is actually able to send live trade info to myfx? Sorry for such a basic question
Member Since Jan 04, 2014   2 posts
Aug 09, 2015 at 06:33
Hello BD,

I think the issue is having both fxBlue and MyFXBook at the same time. I have had MyFXBook on my trading account since it's inception back in November, but yesterday I added FXBlue, and almost immediately MyFXBook stopped gathering data.

I am in the process now of trying to cancel/close my new FXBlue account, to try to restore my MYFXBook account to normal operation.

So, I believe this may be the situation you are having also; apparently they both can not operate on the same trading account at the same time.

Best Regards,

Bob
KEEP CALM and TRADE ON
Sign In / Sign Up to comment
You must be connected to Myfxbook in order to leave a comment
*Commercial use and spam will not be tolerated, and may result in account termination.
Tip: Posting an image/youtube url will automatically embed it in your post!
Tip: Type the @ sign to auto complete a username participating in this discussion.