Bestscalper-live1(BOTFX) (bei Bestscalper)

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Bestscalper-live1(BOTFX) Diskussion

Mar 13, 2014 at 23:27
3,214 Angesehen
49 Replies
Mitglied seit Oct 20, 2013   112 Posts
Jun 13, 2014 at 13:53
Instead of having to send circulars out to members to stop trading News you could simply have deployed a news filter in your EA. You simply cant expect everyone to sit behind the screen for every news. Forexfactory do have a news filter which can be deployed easily in any EA for MT4
Time is Money
Mitglied seit Jan 25, 2010   1288 Posts
Jun 13, 2014 at 13:56
Irishmist posted:
Instead of having to send circulars out to members to stop trading News you could simply have deployed a news filter in your EA. You simply cant expect everyone to sit behind the screen for every news. Forexfactory do have a news filter which can be deployed easily in any EA for MT4


Agreed. I no longer use this EA - EAs should be fully automatic 24 x 6, no manual intervention required. All EAs I use are fully automated.
Mitglied seit Jan 31, 2014   18 Posts
Jun 13, 2014 at 14:19
the GBP speaker was break news, it kill most of scalper yesterday. we have alarm about this. btw, the news filter can not prevent the bread news.
scalper is the only EA on FX market!
Mitglied seit Jan 31, 2014   18 Posts
Jun 13, 2014 at 14:23
teuteux13 posted:
ok could you show up the live 4? thank you to show the risk if we don't stop the EA.


we have mistake we didnt stop the trading for live 4, it lost yet,
scalper is the only EA on FX market!
Mitglied seit Feb 22, 2011   4573 Posts
Jun 13, 2014 at 14:46
Bestscalper posted:
dear all member, we have sent notice email to stop the trade to avoid the news break, if you got the message and stop all trading you will not loss. the email is below

suggest stop trading today since the 4:00pm GBP BOE Gov Carney Speaks
Dear Members,

BS suggest stop trading today since the GBP BOE Gov Carney Speaks, http://www.forexfactory.com/calendar.php , you can enable the EA after this news if you feel it is no affect.


we here at BS team are obsessed about proving great customer service, and
we want an opportunity to make things right for you; Please email at
[email protected] and your issue will be flagged for immediate
resolution.

BR

BS TEAM


guys are you serious?
you sent email stating
...we here at BS team are obsessed about proving great customer service, and
we want an opportunity to make things right for you...

Being your customer I would be pissed off that you just send email and did not care about my account at all.

Mitglied seit Jan 31, 2014   18 Posts
Jun 13, 2014 at 15:03
actually, we sent the alarm yesterday . it is just copy to here.
scalper is the only EA on FX market!
Mitglied seit Feb 22, 2011   4573 Posts
Jun 13, 2014 at 15:04
Bestscalper posted:
actually, we sent the alarm yesterday . it is just copy to here.


No, the point is that just sending email "do not trade" is not enough.
Great customer service is something completely different.
Mitglied seit Apr 20, 2012   131 Posts
Jul 24, 2014 at 08:07
this EA is turning into another crap
Mitglied seit Dec 15, 2010   784 Posts
Jul 24, 2014 at 19:28
Irishmist posted:
Instead of having to send circulars out to members to stop trading News you could simply have deployed a news filter in your EA. You simply cant expect everyone to sit behind the screen for every news. Forexfactory do have a news filter which can be deployed easily in any EA for MT4


Yep, Any EA programer can add a NEWS filter for about $100. Its easy for them to do. I have several of my own EAs that have news filters or day and time filters.
Garry

AKA
P53
Click on my Name to see My Live Charts and Bio.
Mitglied seit Dec 22, 2010   123 Posts
Jul 24, 2014 at 22:35
togr posted:
Bestscalper posted:
actually, we sent the alarm yesterday . it is just copy to here.


No, the point is that just sending email "do not trade" is not enough.
Great customer service is something completely different.

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