Bestscalper-live1(BOTFX) (Od Bestscalper)
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Uczestnik z Oct 20, 2013
112 postów
Jun 13, 2014 at 13:53
Uczestnik z Oct 20, 2013
112 postów
Instead of having to send circulars out to members to stop trading News you could simply have deployed a news filter in your EA. You simply cant expect everyone to sit behind the screen for every news. Forexfactory do have a news filter which can be deployed easily in any EA for MT4
Time is Money
Uczestnik z Jan 25, 2010
1288 postów
Jun 13, 2014 at 13:56
Uczestnik z Jan 25, 2010
1288 postów
Irishmist posted:
Instead of having to send circulars out to members to stop trading News you could simply have deployed a news filter in your EA. You simply cant expect everyone to sit behind the screen for every news. Forexfactory do have a news filter which can be deployed easily in any EA for MT4
Agreed. I no longer use this EA - EAs should be fully automatic 24 x 6, no manual intervention required. All EAs I use are fully automated.
Uczestnik z Jan 31, 2014
18 postów
Uczestnik z Jan 31, 2014
18 postów
Uczestnik z Feb 22, 2011
4573 postów
Jun 13, 2014 at 14:46
Uczestnik z Feb 22, 2011
4573 postów
Bestscalper posted:
dear all member, we have sent notice email to stop the trade to avoid the news break, if you got the message and stop all trading you will not loss. the email is below
suggest stop trading today since the 4:00pm GBP BOE Gov Carney Speaks
Dear Members,
BS suggest stop trading today since the GBP BOE Gov Carney Speaks, http://www.forexfactory.com/calendar.php , you can enable the EA after this news if you feel it is no affect.
we here at BS team are obsessed about proving great customer service, and
we want an opportunity to make things right for you; Please email at
[email protected] and your issue will be flagged for immediate
resolution.
BR
BS TEAM
guys are you serious?
you sent email stating
...we here at BS team are obsessed about proving great customer service, and
we want an opportunity to make things right for you...
Being your customer I would be pissed off that you just send email and did not care about my account at all.
Uczestnik z Jan 31, 2014
18 postów
Uczestnik z Feb 22, 2011
4573 postów
Jun 13, 2014 at 15:04
Uczestnik z Feb 22, 2011
4573 postów
Bestscalper posted:
actually, we sent the alarm yesterday . it is just copy to here.
No, the point is that just sending email "do not trade" is not enough.
Great customer service is something completely different.
Uczestnik z Apr 20, 2012
131 postów
Jul 24, 2014 at 08:07
Uczestnik z Apr 20, 2012
131 postów
this EA is turning into another crap
Uczestnik z Dec 15, 2010
784 postów
Jul 24, 2014 at 19:28
Uczestnik z Dec 15, 2010
784 postów
Irishmist posted:
Instead of having to send circulars out to members to stop trading News you could simply have deployed a news filter in your EA. You simply cant expect everyone to sit behind the screen for every news. Forexfactory do have a news filter which can be deployed easily in any EA for MT4
Yep, Any EA programer can add a NEWS filter for about $100. Its easy for them to do. I have several of my own EAs that have news filters or day and time filters.
Garry
AKA
P53
Click on my Name to see My Live Charts and Bio.
Uczestnik z Dec 22, 2010
123 postów
Jul 24, 2014 at 22:35
Uczestnik z Dec 22, 2010
123 postów
togr posted:Bestscalper posted:
actually, we sent the alarm yesterday . it is just copy to here.
No, the point is that just sending email "do not trade" is not enough.
Great customer service is something completely different.
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