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Connection problems
Sep 08, 2009 at 09:05
Anggota Sejak Sep 07, 2009
2 pos
Hi,
I have add 5 accounts. 3 of them have connection problems and the connection status is still pending afhter 16 hours.
FTP settings are correct however MT4 give me a login faileur:
'error connecting to: ftp.myfxbook.com2121'
Thanks for any help
I have add 5 accounts. 3 of them have connection problems and the connection status is still pending afhter 16 hours.
FTP settings are correct however MT4 give me a login faileur:
'error connecting to: ftp.myfxbook.com2121'
Thanks for any help
Sep 08, 2009 at 09:10
(diedit Sep 08, 2009 at 09:11)
Anggota Sejak Jul 31, 2009
1444 pos
Hello bobby,
Have you followed the instructions described <a href='https://www.myfxbook.com/help#help_3' class='underline'>here</a>?
Most common mistakes are:
- Passive mode not ticked.
- Wrong account number in the publisher.
- Incorrect password, try logging out and back in to Myfxbook to validate you're using the correct password.
Also, try restarting your MetaTrader 4 platform.
For more prompt and detailed help, please contact us privately by sending a private message, or using the contact page.
Thank you.
Have you followed the instructions described <a href='https://www.myfxbook.com/help#help_3' class='underline'>here</a>?
Most common mistakes are:
- Passive mode not ticked.
- Wrong account number in the publisher.
- Incorrect password, try logging out and back in to Myfxbook to validate you're using the correct password.
Also, try restarting your MetaTrader 4 platform.
For more prompt and detailed help, please contact us privately by sending a private message, or using the contact page.
Thank you.
Sep 17, 2009 at 20:18
Anggota Sejak Jul 31, 2009
1444 pos
Yesayarb, you have been contacted by our support team. Please check your email.
We did receive several complaints regarding this issue - it appears that MetaTrader fails to publish the statement after long periods of continuous publishing (usually several days), and restarting MetaTrader resolves it.
However in your case, since restarting didn't help, you've probably configured your publisher incorrectly.
We did receive several complaints regarding this issue - it appears that MetaTrader fails to publish the statement after long periods of continuous publishing (usually several days), and restarting MetaTrader resolves it.
However in your case, since restarting didn't help, you've probably configured your publisher incorrectly.
Sep 28, 2009 at 17:43
Anggota Sejak Aug 24, 2009
20 pos
I also have the same problem, I'll not bugging you with a Support ticket, 'coz simes to be a more general problem.
Q: Have you change the IP addres of the FTP server. May be is a problem with DNS ... some changes can take about 48 h. to be full synchronize around the World
ps: Sorry if I write with errors... English is not my native.
Q: Have you change the IP addres of the FTP server. May be is a problem with DNS ... some changes can take about 48 h. to be full synchronize around the World
ps: Sorry if I write with errors... English is not my native.
Motto??? Yes a chinese one.... KeeWay Land Cruiser :P
Sep 28, 2009 at 17:57
(diedit Sep 28, 2009 at 17:57)
Anggota Sejak Jul 31, 2009
1444 pos
Carlos, your accounts are not being updated as your MetaTrader 4 platform isn't uploading the statements. Try checking the configuration of the publisher and restarting it.
If you still have any issues, please contact us privately by sending a private message.
Thank you.
If you still have any issues, please contact us privately by sending a private message.
Thank you.
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