EXNESS
Overall
Dear All.
Excess Broker customer support is very bad when we asked question about A than support"s team reply about B also withdraw and verification pending from last month i send to email several time to customer support but not resolve ,many traders believe to excess broker but now days how safety of our fund if excess not resolve to trader issue.
Regards
We'd like to understand the issue and help you with it. Kindly share your details shor.by/contactexness We will check and get back to you.
Kind regards,
Exness Team
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Exness is okay but their spread is too much compare with some other reputable brokers like ICMarkets.
Spreads can vary based on market volatility and your account type. It may widen during economic news releases or when market liquidity is low.
You can check the average spread for different instruments on our website: http://bit.ly/Exness-ContractSpecifications.
Overall
Not available in Europe or US, so what is the point??
Yes, unfortunately please be informed that we don't accept clients from the following countries: https://bit.ly/countries-not-accepted.
Should you require any additional assistance, We offer support via live chat as well as by email or phone. You can find our contact details on our website: https://bit.ly/4b9O6fJ.
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Sejauh ini lebih dari 10 tahun saya menggunakan Exness baik2 saja tidak ada hambatan dalam melakukan trading, terima kasih telah bersama saya selama ini.
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Exness by far is one of the best out broker. With its incomparable features such as the stop-out protection and a very swift withdrawal options.
And as a strategy provider of their Social trading platform, there is no doubt every trader and investors are very made aware of the gauge of each provider by transparently providing the Trading Reliability Levels which covers traders ability to manage risk, VAR score and safety score.
And most of all, this broker offers swap-free on majority of the forex pairs. Deserve to be given 5 stars!
We are thrilled to hear you are enjoying your time with Exness - we really appreciate your positive feedback on the platform we offer! Your satisfaction is our top priority, and we're here to assist you anytime.
Kind regards,
Exness Team
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I had a very bad experience with Exness. Initially the service was very good, from deposits and withdrawals, quick answers to questions, cheap fees. However, when you start trading seriously, you need to pay close attention to: 1. Overnight fees for non-swap free products will increase abnormally fast, and all codes will not have positive swaps. You will not be able to hold the order for long. 2. Exness is a Markets Maker. Exness quotes are internal only and may not be correlated with interbank rates. Many people who play Scalp will lose without even knowing they are being priced out. The essence of playing in Exness is playing with the house Exness, this is an unfair game. The most recent example is the price manipulation with USDCHF around 9:30 p.m. to 11 p.m. on December 25, 2023 GMT. Exness continuously swept prices with an amplitude of 400 pips in 5 minutes (5%), this amplitude was 20 times larger than the interbank market at that time. If Exness has liquidity houses, there will be no unit that will accept to buy high and sell low to suffer losses as quoted by Exness. The order matching volume is quite low. I predict that this is Exness's algorithm scanning the orders, the accounts are about to reach the threshold of being closed. With the trick of combining many different methods to take money from customers, I recommend that traders not invest a lot of money on Exness.
As a regulated broker, we would never manipulate our prices or our clients orders as this would go against the terms of our license. Also, our trading volume, client withdrawals and agent commissions are audited quarterly by Deloitte.
You can find more details about our licenses and financial reports on our website.
If you have any other questions or hesitations, we remain at your disposal and we are always happy to assist you. Please reach out to us here: https://shor.by/contactexness
Kind regards,
Exness Team
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NICE
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10+ years with Exness. Excellent Broker.
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great broker
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Superb Broker Ever
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Very good broker.easy to trade
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Excelente servicio
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Excellent Broker No1
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nice broker
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Very Poor Service, Slippage, Spread and Support is really bad, also they have weird rules which puts you in trouble. Their support persons are really un professionals one person say something other said that was his mistake and you have to waste your time just because to so called rules
UPDATE: 07-AUG-23
My issue is still not solved and so called support team never understand the issue and not willing to give the solution.
About the spread I am doing Trades with BB Markets, IC Markets and never found any slippage issue or spread issue. On Exness the difference is huge.
Issue the refund and compensate me because you wasted my 10+ days for nothing and hold my money without any reason. No broker takes such a long time which you did. If my issue will not solve i will keep posting the reviews on different platforms and will file the complain against you. By Law you do not have any right to hold the payment.
UPDATE 10-AUG-23
After waiting 15 days still no amount returned. Support team now behaving rude and rough and not willing to solve the issue .
Will keep posting here and on next update i will post all chat records and proofs here
STAY AWAY FROM THESE SCAMMERS
Thank you for trading with us, We apologise for a non-satisfactory response from our support team. We always strive to ensure our customers have the best possible experience. We kindly ask that you provide us with a case number so that we can follow up on the query.
Alternatively, please reach out to us via our Instagram or Twitter DM with the following information so we can look into the payment further: Country, Payment Method, Withdrawal/Deposit date, Exness Account Number, Screenshots, Case number (if any).
Best Regards,
Exness Team.
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GREAT CUSTOMER SERVISE..
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good broker
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Buen broker
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Nice
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nice broker
