Barbarian: Thank you for your post. I totally agree with all that you wrote. It is true that Exness post a lot on forums: Under their name, and under other names, saying it is the traders fault, defending Exness or promoting it as the absolute best broker on earth (and often accusing scammed traders to work for a competitor and post false stories, lol)
PLEASE do NOT do the same mistake as me: I was at one point in the EXACT same situation as you. I had noticed their tricks, but wasn't too sure about if they were scamming me on purpose or having, like you say a 'crap service'. And EXACTLY how you've done it, I ADAPTED my trading successfully. But later, as I earned back some money, they just did far worse to prevent me from being able to withdraw that money. And afterwards I really kept on asking myself: 'How can I have been so stupid ? I perfectly knew they were dishonest, why did I continue ? It was so obvious !'. So please don't do this mistake. I totally understand that psychologically, you want to recover and get your money back. But you also know that it is the same if you withdraw what you have left and recover with another broker, an HONEST one. You even will be able to do some better trading, and more importantly: If you win too much with Exness, you probably won't be able to withdraw, so leave while you still can !
If you want to invest some time: Read the thread here and on FPA (the 2 links posted before) and understand that you should leave Exness as soon as possible (this is only my opinion, but read and make an opinion by yourself).
If you want to continue to discuss, please post in the thread on the forum here, and I will reply there too, as we are in the 'Broker review' section here.