This is not good to read. Well we should be weary as Alpari NZ is not in a good regulation zone, they moved from New Zealand after tighter regulations were ushered in. So to keep the services the same for their clients they moved to offshore islands. Any broker offshore i do not trust, so why do i have faith in Alpari NZ... well they are part of a big group or so i believe perhaps Alpari UK and US are all independent. Anyway i have had a very good experience with them, no re quotes or fraud just top service all round. I will report back otherwise.
Be aware of Alpari NZ weird things on this broker.
I tought i should add a warning about Alpari NZ, yesterday i had 8 trades in my basket and the basket was in profit, i also expect it would become higher since i knew gold would go up even more before the reverse, well now the weird thing start to happen.
First i got error on the connection, this was just before the news from United Kingdom, impossible for me to login, i filed a complain against them because this was not the first time this happens when big data is coming, then the next thing happen.
Suddenly all my trades got closed, i did not understand what happen at hall, i was about to add a order and all closed, i went to account history and could see that my trades was closed due to 'Margin call', this is even more strange, i had $150 in balance and equity was $161 so it cant be any margin call, i tried to buy gold again and got the message 'Not enough money', well have a look at the picture 'cant_place_ordersaying_no_money' tell me if i dont have money or if i should have margin call?
Well yet again i filed a complain, and now even more strange this start to happen, i was forced to use another computer so i logged on with that one, guess if i was shocked, when i entered my account suddenly all my trades where there again(see picture, compare the order number), how is this possible, trades where closed due to margin call(according to there account history) and still they where there.
Angry as hell i filled another complain and told them how the hell this could happen, and it was no use for them to try to erase the account history since i already had a copy of it, guess what, after a while the trades that where closed and where in the account history was gone.
I have said to them that they can close all trade set my account to $170 which should be a fair and then im nice since i did not get all the profit on my trades, i haven't yet got any answer from them.
The best advice i can give to you all out there, stay the hell away from Alpari NZ nothing else then criminals.
After a day i got an answer from them:
------------------ From Alpari ------------------------- Dear Kenneth
Thank you for your request.
We have a technical problem with server of ECN. A margin was an incorrect. That's why all positions were closed. We recovered it again automatically. If You think, that a recovering of orders wasn't right, send a request through myAlpari https://my.alpari-forex.com/en/claim/ Accept apology for the situation. ------------------------------------------------------------------
Im very sure they would not accept my apology if it was the other way around, well i dont think they would accept my apology, how the heck do they think they can return my trades much later and after they have passed to the top and then gone negative. They closed my trades and i was profit around $15 and would have been around $30, they give back trades that are negative -$47 and they want me to accept an apology.
Whaley posted: What is the difference with Alpari US, NZ and UK? I mean besides legal status.
They are almost like different brokers, just to name a few differences, such as leverage, starting capital, types of servers, online portal. NZ has a far more diverse online account where you can create demo accounts with varied settings and and host of other features on myalpari. the UK has a basic version im not sure about the US i have maybe tried a demo way back. They segregate your funds differently and us not only different liquidity providers but different banks to keep your funds. NZ is not the safest of the three but it comes with loads of benefits, if you want safety go with Varengold or some swiss broker.
Major feature with NZ is the pamm accounts, invest in other traders, not many of brokerages offer this.
Alpari NZ now offer zero commission on their ecn.new accounts. Setup your myalpari and create demo accounts with flexible leverage and capital. Their spreads are amazing considering the small capital you can begin with, top 10 for spreads
come on sharif without supporting your statement your sound inexperienced or a sore loser. You dont know what your talking about, Alpari NZ is top 10 no doubt, i have traded live with nearly 20 brokers and demo accounts with nearly 100, i should know. so take your lame comments somewhere else..
Outstanding broker and the NZ division is heads above the rest with 2 unique features.. My alpari, where you can access and open accounts, specify demo accounts to start with however much capital you wish and they dont expire unless left for 30 days. Second is the PAMM listing, which only a dozen or so brokers offer due to regulations etc. This way you can see be seen and invest and gain investors.
I have traded live and demo, spreads are about the same. avoid the standard, spreads are not great. Withdrawal works fine and best part is it is all dont through your own Myalpari portal where loads of features will keep you improving and figuring out.
HIGH RISK WARNING: Foreign exchange trading carries a high level of risk that may not be suitable for all investors.
Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance.
You could lose some or all of your initial investment. Do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.
Any data and information is provided 'as is' solely for informational purposes, and is not intended for trading purposes or advice.
Past performance is not indicative of future results.