KYI / KYC is a serious thing, the broker could run into legal issues with regulators if KYC isn't done properly. and like you said they gave you 3 chances to do so, plus you can do this via chat and email as well if the website may have some issue. customer service is exceptionally helpful actually. (at least to me, i took out more than 200k already no issues) :)
DERIV when I request the money as an IB they blocked my wallet not letting withdraw. After my identity verified they ask proof of address, I send 3 different and they refuse all 3, saying they can t accept please send another. After I ask on live chat why they don’t accept they say bad quality, I made perfect photo and send again they block my account with 12000$ and say they will not pay me!
HIGH RISK WARNING: Foreign exchange trading carries a high level of risk that may not be suitable for all investors.
Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance.
You could lose some or all of your initial investment. Do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.
Any data and information is provided 'as is' solely for informational purposes, and is not intended for trading purposes or advice.
Past performance is not indicative of future results.