I left the broker for its not transparent deposit fees. When you look at public website, you will find, that for Neteller deposit they charge a small fee. But you cannot find how big the fee is. You must create an account and go through all the long compulsory verification procedure to find out that the deposit fee is unbelievable 4% !!! You can deposit in Bitcoins but the exchange rate is very bad and you cannot withdraw it back to Bitcoins. This information is not found during deposit. I don't like brokers with such manners.
Firstly, thank you for your comment. We are definitely sorry to see you go.
You made a series of claims about us which are not entirely true and we would certainly like to take this opportunity to explain things.
Our verification procedure is short and uncomplicated in comparison with other brokers. One only needs to submit a copy of their ID to get verified and once your document has been submitted, it doesn’t take long before we review your application (unless, of course, you submit it over the weekend, in which case it will be reviewed first thing on Monday).
Also, you could have contacted us to ask about the fees prior to verifying your profile.
You also mentioned that it was not possible to withdraw Bitcoins if you funded your account in Bitcoins. This isn’t accurate. You can deposit and withdraw Bitcoins freely if you have a Bitcoin-denominated account. The only situation you will need to exchange Bitcoins is when you fund a non-Bitcoin account with Bitcoins. And when you do that, our Backoffice system displays a message informing you of the exchange rate, so that you can decide whether or not to proceed further.
This could also have been clarified if you had contacted us.
We seriously hope that this was simply a case of misunderstanding.