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How to remove an account from monitoring that does not belong to the account?
Nov 02 at 10:12
Medlem sedan May 05, 2020
2 inlägg
I gave data to a person to develop his community. He does not communicate and I cannot return the monitoring to my control. All account details are with Senya and I am the owner.
Medlem sedan Aug 18, 2019
64 inlägg
Nov 03 at 11:40
Medlem sedan Aug 18, 2019
64 inlägg
BinaryBot posted:I understand that you gave investor credentials to someone, he added that account to Myfxbook and made it public.
I gave data to a person to develop his community. He does not communicate and I cannot return the monitoring to my control. All account details are with Senya and I am the owner.
Try changing investor password on that MT4/5 account first. That will cut off that person from any updates. When you can think on next step.
Adapt, analyze, and achieve — one trade at a time.
Nov 04 at 10:23
Medlem sedan Oct 16, 2024
8 inlägg
Yea, he is right. The first step is to change the investor password manually. If you cannot do that manually, ask your broker's support to reach out to you on that. Once that is done, that person should no longer be able to have access to your account
Medlem sedan Aug 18, 2019
64 inlägg
Nov 04 at 14:18
Medlem sedan Aug 18, 2019
64 inlägg
Broker usually don't have facility to manage investor password, but the terminal on the contrary. Investor password can be always changed inside MT4/5 terminal, in settings.
Adapt, analyze, and achieve — one trade at a time.
Nov 05 at 07:46
Medlem sedan May 05, 2020
2 inlägg
Technical support has already helped, thanks to everyone guys!
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