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FXVM
på
VPS-tjänster
Feb 26, 2016 at 10:59
Thank you Chrisstoff, Would you mind sending me through your email address via private messenger so that I can take a deeper look into it? All our support is logged, but I can't find anything with "Chrisstoff" noted either in the address or on the body of the email.
FXVM
på
VPS-tjänster
Feb 25, 2016 at 07:24
Thank you so much for the detailed feedback. Whenever you email us you should receive an automated response back with a ticket number. We're testing everything now based on your experience to make sure it's working the way it should. There is the possibility our live chat was congested at the time. Live chat support can get quite busy during the UK session and in response to this we hired another staff member to make sure clients like you aren't waiting longer than they need to. So we now have 4 people on during the UK and and US sessions with 2 staff available during the Asian ses...
FXVM
på
VPS-tjänster
Feb 24, 2016 at 10:52
Hi Chrisstoff, Can I please ask how you attempted to contacted us? We have staff online 24hrs per day responding to client queries through email and live chat, so I'm surprised to hear that you haven't received a response. It may have landed in your spam folder? Either way, please email us in future on
[email protected]
and we'll get back to you within 30mins during market hours. Alternatively you can reach us on 24hr live chat. Hopefully you can see that we're on the ball and motivated to help our clients by the fact that I've replied to your comment here within 3 mins of y...
FXVM
på
VPS-tjänster
Oct 20, 2015 at 05:59
Hi MrRevolt, I'm really sorry to hear you've been having issues, over the past few days at our NY datacentre. Primarily there was an issue with one of our ports that restricted RDP access for some clients, however clients servers were still online and accessible via VNC. Earlier today we went offline for a touch under an hour, however everything should be back online and stable as of this moment. Our support centre has been replying to clients email queries within 15mins (live chat has been full up for most of the day). If you have any problems please email us at
[email protected]
FXVM
på
VPS-tjänster
Sep 15, 2015 at 09:58
Yeah, fair enough Mook, apologies for being misleading. Having said that, everything I've mentioned is 100% correct. The servers at FXVM have never experienced an outage and offer very low latency to most major brokers. The lite package is only $19.99 and that comes with full backups and 24hr support. While my opinion does come from a bias standpoint, I do believe it's the best value forex VPS out there.
FXVM
på
VPS-tjänster
May 28, 2015 at 11:47
These guys are great. I've had a server at their NY datacentre for over 12 months and never had an outage. Ping to my broker (IC Markets) is only 1ms, so execution is sweet and their support is online 24hrs if I need help with anything. Way better value than most of the alternatives that I've seen.
House Wife
på
Trading System
Mar 08, 2013 at 09:36
Yes, however it's not an EA. It is a manual system. It will be available to follow in another few months.for updates on when this signal will be available as well as other professional forex signals.
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