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andreashad
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Posts by
andreashad
XM Group
in
Brokers
Jun 21, 2016 at 13:47
what is this?you say flexible spread but this is more than flex!! shame
Alvexo
in
Brokers
Mar 18, 2016 at 07:18
I would like to thanks compliance office and customer service for their assistance in order to clear the issue.Everything was resolved with the good will of the company and got a full refund for my account. They act very professionally and I feel very satisfied with the conclusion.Moreover, I have learned a lot during my trading with Alvexo and I recommend the company to anyone who wants to trade with a professional way. Also they have a great platform for mobile phones.:)
Alvexo
in
Brokers
Feb 05, 2016 at 11:57
Dear ComplianceI will send an email to you and attach a printed documentation of the communication I had with you and you agents through time to Legal Documentation even your compliance as you mention to the website that you resolve issues within 7 working days.Thank you
Alvexo
in
Brokers
Jan 29, 2016 at 19:39
Dear compliance I still did not understand the fact that you are always doubting my words and not your employees. Honestly it is the first time that I have faced this position from a company,going against the word of there client. Why its so hard to believe me and you just stand to the position of your Brokers. As I remember I have never ask anything from your company.Until now you are telling me facts but did not show me any evidence as i did, just what comes from the mouth of your employees, why then I have to be pursuit. I am afraid I cannot take as true what you right and telling me becaus...
Alvexo
in
Brokers
Jan 28, 2016 at 15:23
The screenshots I have already attached shows a message for no reply to your Senior Broker Steve and not only for Kyriaki. Please refer also to that do not just ignore it and mention only the Sales Advisor.Dear Compliance 4th of January was the first appointment and he did not called me to the second one due to China reasons. I have mention it already to the first message of our conversation and that was the reason I withdraw my money. But you already know this fact. Please reply with a YES if I am write OR a NO if I am wrong. For the profit you mention of course it was due to luck, as state...
Alvexo
in
Brokers
Jan 26, 2016 at 15:19
I am sorry that i had misplaced this point of your reply and i will answer it now . You replied that ''The appointed call you were referring to with Steve, as not upheld, was in fact simply delayed as Steve was on another call and had called you as soon as he had finished.''I do not know who is telling the truth you or your broker. Steve inform me that he was late due to some personal problems with his wife and something about bank.. Off course everything is recorder so please feel free to upload our conversation.It is not bad to admit that someone on your company has make a ...
Alvexo
in
Brokers
Jan 26, 2016 at 07:15
For the date you mention above it was my mistake and I apologize you are correcthttp://www.myfxbook.com/files/andreashad/upload1.jpg. Also i want to congrats you for solving the issue with the live chat and clear out that i have nothing personal with the employees of Alvexo neither i know in person someone.To the point now, you forget to mention the first incident with the Senior Broker Andrew that he lost the appointment and thats why I decided to withdraw my money and after that he called me explaining me the reasons off the loss.Secondly, the first lessons with Steve took that long because ...
Alvexo
in
Brokers
Jan 23, 2016 at 10:07
I would like to mention also that the live chat they have on there website in not working.
Alvexo
in
Brokers
Jan 23, 2016 at 10:07
I have opened a Demo Account before months and I did not use it due to lack of time and the fact that I did not had any experience about trading. Before 8 days a Sales Representative called me and start pressuring me to open a normal account. Kyriaki, which was her name said to me that I will only need 15-20 minutes per day and that they will provide me proper trading. Unfortunately, nothing of those is real. Also I mentioned to her that I wanted to have a few lessons at the Demo Account and then to the Real Account. She replied ok and I have deposit my money to the account. To the first lesso...
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