I was with CNS for 6 mths and can only say GREAT things about the CNS team. I stopped by choice to conserve funds. But I will tell you I am going to return for ANY future VPS needs.
Tech Support went beyond the call of duty every time. If i remember the head person is Barry and he is supported by a number very competent tech folks. Response time 24 x 7 is within minutes. I was really surprised by the quality of of service and product offerings. Ease of setup is also great. Thank You CNS, you have set the industry standard.
Just paid for a new Trader's account on apr 13th. Still have not received login information on Apr 15th!!
Says new account setup is delayed because server is under maintenance. In internet time, 42 hours IS A LONG TIME!
Starting to wonder all you giving positive reviews if you work for CNS! I have applied for many hosting accounts...this is the first time I've ever experienced problems immediately right after payment! I hope the rest of the service plan goes well.
Good thing I've chosen to pay by month and not by year. BTW,' If you take out the Annual payment plan there are no refunds should you choose to cancel partway through the cycle.'
Well, I'm still happy with them, and even had an upgrade complete with very quick turnaround on Friday.
About your new setup: you placed your order on Friday and expect to be done by Sunday? It's just a guess, but I don't think they are staffed for non-critical requests over the weekend. And no, I don't work for CNS. And I would hardly consider your delay in setup a 'problem'; it's just a delay, clearly mentioned to you as I see in your post (new account setup is delayed because server is under maintenance).
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