SW VPS
Uczestnik z Jun 02, 2014
1 postów
Jul 13, 2016 at 10:09
This is the worst service I've ever paid for...I couldn't even start using my vps WHICH I PAID FOR! I opened 4 'critical' tickets' in their CS platform and NOTHING! They just closed the tickets like they are solved..Unbelievable!!! DON'T WASTE YOUR MONEY AND TIME!
forex_trader_29148
Uczestnik z Feb 11, 2011
1916 postów
Nov 12, 2015 at 16:32
with them since 2 years ,except 1 problem last year running good since
agree that costumer service is poor
agree that costumer service is poor
forex_trader_29148
Uczestnik z Feb 11, 2011
1916 postów
Sep 19, 2015 at 14:25
renewed with them cause giving a chance to the runner,you are right working fine at very low price
Sep 18, 2015 at 09:35
When their machines are running well, these are excellent servers at a fairly low price. Some services might not cost much more, but only offer 1 or 2 cores - SWVPS offers 4 in their base packages (as i write).
For an EA that does intensive processsing, it's much better to have 4 cores. If there's not that much work it does, one or two cores might be fine.
The other thing i found with some other providers is that they don't have their machines strapped down to the bare minimum to save on memory and CPU. Some of them keep processes that don't seem to be necessary running, and also 'clog up' once you start running more EAs. On SWVPS, for example, you might run 4 EAs on a 2Mb plan, which uses on average about 5% of CPU. On other providers, in part maybe because they have less cores, although i think there are other reasons as well, your CPU use might be around the 90-100% mark, and the machines really slow down, possibly to a stop.
In these cases, it's no use if there's great support, the machines just can't handle it, yet cost about the same or more. In the meantime, you may end up trying to work out how to free up resources for your EAs instead of just setting them up to trade.
The one big drawback with SWVPS is their support. I've been using them for a few years, and for most of that time the response delay was one day. So i'd send in my response, and next day i'd get a reply. That wasn't the greatest customer service, but it was ok, and when they did contact you, they were normally helpful.
Starting this year, though, the service standard has really dropped. Whereas before i could depend on a reply next day, now i'll typically get a reply, but it could be days later. Not great if you're experiencing a real problem or don't know what to do about something.
But even though their support is poor, i'm sticking with them, since unless you pay significantly more, you often don't get machines that are ready to go for trading, use resources sparingly, have 4 CPUs and generally perform well.
If they managed to provide decent service as well, they'd be really hard to beat. As it is, their machines are hard to beat, if not the customer service.
For an EA that does intensive processsing, it's much better to have 4 cores. If there's not that much work it does, one or two cores might be fine.
The other thing i found with some other providers is that they don't have their machines strapped down to the bare minimum to save on memory and CPU. Some of them keep processes that don't seem to be necessary running, and also 'clog up' once you start running more EAs. On SWVPS, for example, you might run 4 EAs on a 2Mb plan, which uses on average about 5% of CPU. On other providers, in part maybe because they have less cores, although i think there are other reasons as well, your CPU use might be around the 90-100% mark, and the machines really slow down, possibly to a stop.
In these cases, it's no use if there's great support, the machines just can't handle it, yet cost about the same or more. In the meantime, you may end up trying to work out how to free up resources for your EAs instead of just setting them up to trade.
The one big drawback with SWVPS is their support. I've been using them for a few years, and for most of that time the response delay was one day. So i'd send in my response, and next day i'd get a reply. That wasn't the greatest customer service, but it was ok, and when they did contact you, they were normally helpful.
Starting this year, though, the service standard has really dropped. Whereas before i could depend on a reply next day, now i'll typically get a reply, but it could be days later. Not great if you're experiencing a real problem or don't know what to do about something.
But even though their support is poor, i'm sticking with them, since unless you pay significantly more, you often don't get machines that are ready to go for trading, use resources sparingly, have 4 CPUs and generally perform well.
If they managed to provide decent service as well, they'd be really hard to beat. As it is, their machines are hard to beat, if not the customer service.
forex_trader_29148
Uczestnik z Feb 11, 2011
1916 postów
Jul 08, 2015 at 15:43
(edytowane Jul 08, 2015 at 15:43)
been long time with them but could not loggin so looking for a better one,costumer support really bad
Apr 07, 2015 at 06:35
I've been using them for a few days now. It took a while to get my VPS set up, but now it is working fine. Time will tell though if their service is good or not. I do not like their customer service. Taking 3 or 4 days to respond to a support ticket is crazy. The price is good.
Uczestnik z Mar 19, 2012
126 postów
Jan 23, 2015 at 17:10
I use this vps, very bad service.
