SW VPS
Aug 30, 2013 at 12:39
fxg77 posted:
really really bad!
after using couple months, my VPS has disappeared suddenly. I opened a ticket with highest priority and they replied it after 2 days(!) with informing 'we had a harddisk failure and all your data is gone.
i asked for a backup restore and learned that they don't have a backup policy!
all my ea's, indicators, configurations are lost. since i have everything in dropbox, i even accepted this and start installing everything from scratch but the VPS went away next day. i opened a new ticket. again answered days later. 'we restarted your vps. it will work again'
yes. it started working again and after couple hours went down again.
so really. dont waste your money and time. use something else. i even don't mention names. just use another vps not SW VPS.
same here , another hard disk failure in august with no backup and they took 2 days to replay
May 05, 2013 at 06:44
My vps is down from yesterday. I just brought that before 3 days ago. They doesnt answering my mail, does'nt reply support tickets. I have all screenshot.Here is my payment detail.
Date: 4/30/2013 7:24 PM
Batch: 142139606
Sent To: U5640685 (swtech)
Amount: $18.00
Memo: Invoice 131396
Plz dont give them money.
Date: 4/30/2013 7:24 PM
Batch: 142139606
Sent To: U5640685 (swtech)
Amount: $18.00
Memo: Invoice 131396
Plz dont give them money.
Oct 05, 2012 at 23:21
really really bad!
after using couple months, my VPS has disappeared suddenly. I opened a ticket with highest priority and they replied it after 2 days(!) with informing 'we had a harddisk failure and all your data is gone.
i asked for a backup restore and learned that they don't have a backup policy!
all my ea's, indicators, configurations are lost. since i have everything in dropbox, i even accepted this and start installing everything from scratch but the VPS went away next day. i opened a new ticket. again answered days later. 'we restarted your vps. it will work again'
yes. it started working again and after couple hours went down again.
so really. dont waste your money and time. use something else. i even don't mention names. just use another vps not SW VPS.
after using couple months, my VPS has disappeared suddenly. I opened a ticket with highest priority and they replied it after 2 days(!) with informing 'we had a harddisk failure and all your data is gone.
i asked for a backup restore and learned that they don't have a backup policy!
all my ea's, indicators, configurations are lost. since i have everything in dropbox, i even accepted this and start installing everything from scratch but the VPS went away next day. i opened a new ticket. again answered days later. 'we restarted your vps. it will work again'
yes. it started working again and after couple hours went down again.
so really. dont waste your money and time. use something else. i even don't mention names. just use another vps not SW VPS.
Market can only go up or down.
forex_trader_1453
Member Since Oct 06, 2009
1 posts
Jun 05, 2012 at 00:48
The worst customer support I have ever experienced. I have lost all my data as the VPS crashed and support will not respond to my repeated requests for support. 24 hrs later, still no response. Warning: if you are trading forex on live accounts, you would be wise to spend some time ensuring the VPS provider has excellent support 24/7. You get what you pay for. Don't use dodgy operators and expect quality service.
Member Since Feb 12, 2012
7 posts
Apr 30, 2012 at 04:23
Today 30/4/2012 i can not login to swvps, and they don't have a good custumer service online, must using email support, and the email support was error ' lisence have error', very funny using this vps😳
Learn and learn
forex_trader_44854
Member Since Aug 18, 2011
1 posts
Apr 13, 2012 at 13:32
Simply awful. Multiple dropouts combined with slow and unresponsive customer service. I've lost $$$ by using these guys. AVOID!
Member Since Dec 20, 2009
26 posts
Mar 21, 2012 at 08:56
good only the price, very low as the service! always down, totally unreliable, avoid if you don't want to lose money!!
Member Since Jul 13, 2011
2 posts
Dec 16, 2011 at 21:11
goooooooooooooooooooood
fxmustapha@
Member Since May 03, 2010
7 posts
Oct 13, 2011 at 00:30
Could not log in. Customer service did not respond until 24hrs later. And when I finally do get to log in I find all my apps have been closed out with nothing in the service logs telling me how that happened. And yes, that online support is total BS! SWVPS SUCKS!!!!!
forex_trader_27164
Member Since Jan 16, 2011
69 posts
Sep 12, 2011 at 04:34
(edited Sep 12, 2011 at 04:35)
Horrible customer service....VPS container hung and it took 10hr for the technical support to react after the urgent support ticket was opened.
Had to scramble to install MT4 on home PC to manage my trades.
Had to scramble to install MT4 on home PC to manage my trades.
Member Since Jul 26, 2010
88 posts
Aug 30, 2011 at 13:54
One thing is bad with this company is if you see the support online but in real offline.
I experiment lot of time out of service of the vps.
Take care
I experiment lot of time out of service of the vps.
Take care
