SW VPS Review Scores
SW VPS
preemptive
Member Since Aug 18, 2011
1 posts
Apr 13 2012 at 13:32
Simply awful. Multiple dropouts combined with slow and unresponsive customer service. I've lost $$$ by using these guys. AVOID!
cendolcilik
Member Since Feb 12, 2012
7 posts
Apr 30 2012 at 04:23
Today 30/4/2012 i can not login to swvps, and they don't have a good custumer service online, must using email support, and the email support was error ' lisence have error', very funny using this vps😳
Learn and learn
The worst customer support I have ever experienced. I have lost all my data as the VPS crashed and support will not respond to my repeated requests for support. 24 hrs later, still no response. Warning: if you are trading forex on live accounts, you would be wise to spend some time ensuring the VPS provider has excellent support 24/7. You get what you pay for. Don't use dodgy operators and expect quality service.
QuantumLabs
(VabRus)
Member Since Mar 23, 2012
32 posts
Sep 01 2012 at 10:21
for now is fine, good service
really really bad!
after using couple months, my VPS has disappeared suddenly. I opened a ticket with highest priority and they replied it after 2 days(!) with informing 'we had a harddisk failure and all your data is gone.
i asked for a backup restore and learned that they don't have a backup policy!
all my ea's, indicators, configurations are lost. since i have everything in dropbox, i even accepted this and start installing everything from scratch but the VPS went away next day. i opened a new ticket. again answered days later. 'we restarted your vps. it will work again'
yes. it started working again and after couple hours went down again.
so really. dont waste your money and time. use something else. i even don't mention names. just use another vps not SW VPS.
after using couple months, my VPS has disappeared suddenly. I opened a ticket with highest priority and they replied it after 2 days(!) with informing 'we had a harddisk failure and all your data is gone.
i asked for a backup restore and learned that they don't have a backup policy!
all my ea's, indicators, configurations are lost. since i have everything in dropbox, i even accepted this and start installing everything from scratch but the VPS went away next day. i opened a new ticket. again answered days later. 'we restarted your vps. it will work again'
yes. it started working again and after couple hours went down again.
so really. dont waste your money and time. use something else. i even don't mention names. just use another vps not SW VPS.
Market can only go up or down.
QuantumLabs
(VabRus)
Member Since Mar 23, 2012
32 posts
Feb 22 2013 at 22:09
good service, 6 months 0 problems, 100% online
FIRMANSYAH UTAMA
(futama99)
Member Since Oct 14, 2011
25 posts
May 03 2013 at 22:12
Bad service. All my data and set up are gone, do to hard disk failure.
Mountain Pip
(zulumesi)
Member Since Mar 12, 2013
1 posts
May 05 2013 at 06:44
My vps is down from yesterday. I just brought that before 3 days ago. They doesnt answering my mail, does'nt reply support tickets. I have all screenshot.Here is my payment detail.
Date: 4/30/2013 7:24 PM
Batch: 142139606
Sent To: U5640685 (swtech)
Amount: $18.00
Memo: Invoice 131396
Plz dont give them money.
Date: 4/30/2013 7:24 PM
Batch: 142139606
Sent To: U5640685 (swtech)
Amount: $18.00
Memo: Invoice 131396
Plz dont give them money.
QuantumLabs
(VabRus)
Member Since Mar 23, 2012
32 posts
May 30 2013 at 12:07
My vps are down from yesterday. They are working without access. I am sending critical tickets without response.
The service of this company is truely bad.
The service of this company is truely bad.