I have tested 2 VPS in London and New York. Both VPS were very slow with just 1 mt4 and 6 charts each. Very often cannot use the terminal because it just freeze. Useless service. There are other provides where I was able to run the same mt4 configuration for less money. I paid few bucks just to test and trial. Non sense. Keep in mind there is no refund option 30 days like many other providers.
We are sorry to hear about your bad experience.
We have search through our database thoroughly however we have absolutely no records or emails from any client named Terryfx / Terry claiming any disruption or requesting for a refund. If you have emailed us, kindly check if you have inserted a wrong email address or it could be stuck in your outbox. If you have used a different user name, please provide us with the correct username used to purchase our trial plans.
We are currently offering a 30 days moneyback guarantee to all our clients without any obligation, please provide us with any evidence indicating the difficulty in obtaining a refund from us. On a side note, we would be most glad to guide you through the process to obtain a full refund.
For any other enquiry or feedback, please feel free to contact us at email@example.com