IC Markets

Oct 10, 2013 at 18:07

Przeglądane 14,707

237 Replies

forex_trader_79941

Uczestnik z Jun 06, 2012 1439 postów

Oct 27, 2013 at 20:39

Uczestnik z Jun 06, 2012 1439 postów

hi relax

what was the performance difference between 2 brokers pls

thanks in advance
walker

relaxtrader posted:
I have opened an autotrade account at Pepperstone and at ICMarkets too. Actually Pepperstone performed better, so I decided to close my ICM account. I requested a withdrawal via bank transfer. There was a problem with their website, but they solved it in 1 day. I got my money (with 5% profits) back to my bank account in 2 working days.

Uczestnik z Sep 19, 2011 86 postów

Oct 27, 2013 at 21:06

Uczestnik z Sep 19, 2011 86 postów

stevewalker posted:
Hi Sur

is it possible to take your signuture rebate while I had opened live account over HFT Group 1.50 direct discount?

Surrealistik posted:
Good observations Steve, thanks for collating all that data and research; I very much look forward to your slippage report.

With regards to the cost of trading at ICM, it can be further reduced by a discount of $1.55 USD or equivalent / RTL over the standard $1.50 USD / RTL per my signature. I definitely invite you to take advantage of this for your test accounts.

As a client of ICM I can tell you first hand that the platform freezes when they were an issue were due to overcapacity; the broker's client base grew too large, too quickly, and the servers were getting overwhelmed. Since new servers came online and were fully rolled out, I have noticed that the freezes that were previously complained about are no more.

So far as the support issues go, nothing especially notable has come up for me personally short of a substantial delay with Global Collect's local bank transfer service which was essentially GC's fault. Either way IC Markets is aware of this perception, whether right or wrong, and there does appear to be a genuine drive recently to step this up per my correspondence with Angus Walker.

Manipulating reviews? No idea. Can't confirm or deny it. Has anyone provided proof of this?

The swapping of IB's is frowned upon by most brokers.
If an IB refers your business to a broker then your business should remain with that IB.

IC Markets put a cap of $1.50 on commission discounts available to clients through their IB's.
Obviously this is not being observed by some and I will be taking steps to remedy this situation :)

Highest Forex broker rebates:

forex_trader_79941

Uczestnik z Jun 06, 2012 1439 postów

Oct 27, 2013 at 21:59

Uczestnik z Jun 06, 2012 1439 postów

Hi Jon

Actually I was aware of that situation. To be honest my request was not fair. at least I should not do it in public.
I only wanted to know if it could happen. Actually I will be more happy if it does not happen. this shows brokers honesty.

anyway, btw I put your name here in my post & happy to see you here. Lets see if ICM also can make the same jump as Pepper actually completed.

trade well
walker

jonpearce posted:
stevewalker posted:
Hi Sur

is it possible to take your signuture rebate while I had opened live account over HFT Group 1.50 direct discount?

Surrealistik posted:
Good observations Steve, thanks for collating all that data and research; I very much look forward to your slippage report.

With regards to the cost of trading at ICM, it can be further reduced by a discount of $1.55 USD or equivalent / RTL over the standard $1.50 USD / RTL per my signature. I definitely invite you to take advantage of this for your test accounts.

As a client of ICM I can tell you first hand that the platform freezes when they were an issue were due to overcapacity; the broker's client base grew too large, too quickly, and the servers were getting overwhelmed. Since new servers came online and were fully rolled out, I have noticed that the freezes that were previously complained about are no more.

So far as the support issues go, nothing especially notable has come up for me personally short of a substantial delay with Global Collect's local bank transfer service which was essentially GC's fault. Either way IC Markets is aware of this perception, whether right or wrong, and there does appear to be a genuine drive recently to step this up per my correspondence with Angus Walker.

Manipulating reviews? No idea. Can't confirm or deny it. Has anyone provided proof of this?

The swapping of IB's is frowned upon by most brokers.
If an IB refers your business to a broker then your business should remain with that IB.

IC Markets put a cap of $1.50 on commission discounts available to clients through their IB's.
Obviously this is not being observed by some and I will be taking steps to remedy this situation :)

Uczestnik z Apr 28, 2012 231 postów

Oct 28, 2013 at 02:05 (edytowane Oct 28, 2013 at 02:07)

Uczestnik z Apr 28, 2012 231 postów

jonpearce posted:

The swapping of IB's is frowned upon by most brokers.
If an IB refers your business to a broker then your business should remain with that IB.

Hi Jon, welcome to the thread. Please note that this is not an invitation to swap IBs, and I do not condone this practice. Further, IC Markets does not permit any such swapping. I was not aware of steve's enrolment with an IB at the time he made his query about getting my discount. The intent was to communicate that I offered a higher than standard discount, not to 'poach'. Please PM me for any further discussion to be had on this matter.

Getting the thread back on topic, Relaxtrader if I might ask, which autotrader system were you using at ICM? The difference in performance may well be due to feed discrepancies which favour that specific system rather than superior trading conditions; I strongly suspect the former given after-commission spread comparisons.

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

Uczestnik z Sep 19, 2011 86 postów

Oct 28, 2013 at 02:18

Uczestnik z Sep 19, 2011 86 postów

I must disagree sir.......the member clearly asked about securing a larger discount while making it clear he was an existing HFT Group client.

'is it possible to take your signuture rebate while I had opened live account over HFT Group 1.50 direct discount?'

You invited him to take advantage of the higher 'reduced' discount as advertised in your signature.

'With regards to the cost of trading at ICM, it can be further reduced by a discount of $1.55 USD or equivalent / RTL over the standard $1.50 USD / RTL per my signature. I definitely invite you to take advantage of this for your test accounts.'

As I stated earlier.........steps will be taken to address this :)

Highest Forex broker rebates:

Uczestnik z Apr 28, 2012 231 postów

Oct 28, 2013 at 02:21

Uczestnik z Apr 28, 2012 231 postów

Please note the chronological/posting order of the posts you are referring to. I must insist on further discussions taking place via PM to avoid thread derailment.

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

Uczestnik z Sep 19, 2011 86 postów

Oct 28, 2013 at 02:33

Uczestnik z Sep 19, 2011 86 postów

With all respect.........if you are happy to promote your IB deal to HFT Group clients, I will insist on the right of reply.

Highest Forex broker rebates:

Uczestnik z Apr 28, 2012 231 postów

Oct 28, 2013 at 02:38 (edytowane Oct 28, 2013 at 02:40)

Uczestnik z Apr 28, 2012 231 postów

Jon, per my PM to you, I agree I should have showed the courtesy of being explicit about ICM's no IB swapping policy sooner than I was, and I apologize to both you and steve for this. Furthermore, I entirely agree with you that clients should remain with their initial IBs regardless of broker policy out of a sense of propriety and fairness; it's only right.

Above all, it is not my intent to knowingly promote my IB deal to the existing clients of other IBs.

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

Uczestnik z Sep 19, 2011 86 postów

Oct 28, 2013 at 02:42

Uczestnik z Sep 19, 2011 86 postów

No problem..........at the risk of violating the terms of use in the forum I will make not further public comment regarding this.

Highest Forex broker rebates:

Uczestnik z Apr 28, 2012 231 postów

Oct 28, 2013 at 02:56

Uczestnik z Apr 28, 2012 231 postów

I sincerely hope that there's no hard feelings.

I'm definitely interested in hearing more details Relaxtrader; if the greater performance was due to better trade conditions as opposed to differing feeds, I would be surprised.

Further, how long did your Autotrade account run at ICM?

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

forex_trader_79941

Uczestnik z Jun 06, 2012 1439 postów

Oct 28, 2013 at 03:07

Uczestnik z Jun 06, 2012 1439 postów

ok guys , we dont need to put this into fight. as posted earlier I am aware of that brokers does not change IB s or as far as I remember they dont accept new accounts with current clients over IB s. I know becouse I had missed that opportunity with Pepper. learned about cashback later after opened account & asked them to swicth but it was not accepted.

I must say that I dont belive my self doing such thing. I think I am getting older & thinking less. But on the other hand I also ask myself following questions while putting myself into a position of ICM client;
- why ICM apllying different discounts with diferent IB s?
- how fare is it for clients like me finding the better one after going over with the other?
- how this effects actual/future clients of ICM?

I made my own judment & said I was wrong. at the end I am bold & honest enough to do that
but why ICM putting me in that kind of situation with different opportunuties?

I think I had enough fight in my whole life. so guys staying coll always better.
trade well
walker.

Uczestnik z Apr 28, 2012 231 postów

Oct 28, 2013 at 03:15 (edytowane Oct 28, 2013 at 03:19)

Uczestnik z Apr 28, 2012 231 postów

It is ultimately up to the IB to decide how much he or she wishes to rebate back, and further, how much he or she wishes to serve his clients. Sometimes there is actual value added on the IB's side; HFT Group offers some excellent customer support for example. Always keep in mind that the size of the discount isn't always the only consideration. Further it is ultimately up to the client to research the various offerings available (much like brokers!) and decide which appeals most to him.

That said, I think everyone's made their peace and we can get back to the substance of this thread: evaluating and reporting the pros and cons of ICM as they stand.

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

forex_trader_79941

Uczestnik z Jun 06, 2012 1439 postów

Oct 28, 2013 at 03:15

Uczestnik z Jun 06, 2012 1439 postów

some may think why I have asked such Q for 0.05 pips difference while its too small. correct I agree with that.
but also while I am trading with average 1,000 trades/month it makes difference for me. 😉

Uczestnik z Sep 19, 2011 86 postów

Oct 28, 2013 at 03:17

Uczestnik z Sep 19, 2011 86 postów

No fight here Steve and this is definitely not your doing :)

There is supposed to be a level playing field for ICM IB's so as not to disadvantage clients. I will take steps to have this implemented.

Highest Forex broker rebates:

Uczestnik z Apr 28, 2012 231 postów

Oct 28, 2013 at 17:59

Uczestnik z Apr 28, 2012 231 postów

Note that the ICM website is down for routine maintenance. Clients are still able to login to their secure client area here however: https://secure.icmarkets.com/Account/LogOn?ReturnUrl=%2f

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

forex_trader_50505

Uczestnik z Oct 16, 2011 85 postów

Oct 29, 2013 at 01:35

Uczestnik z Oct 16, 2011 85 postów

Just an update, the funds has arrived in my card yesterday.

dunkdenk posted:
Yeah, forgot to post the update, withdrawal got delayed due to unlucky circumstances, here it is:

1. Waiting for 3 days since approved, made contact with my bank and the funds still haven't arrived.
2. Chat with live chat support which is unlucky me to had live chat support with 'less good attitude' staff where he/she kept saying I have to wait until 5 working days.
3. Decided to send an email to [email protected] to clarify this issue.
4. While checking my emails, apparently they've sent me couple of emails regarding my withdrawal and those are in my spam folder.
5. On the email they ask me to provide more information regarding my card because my card detail that used to make deposit already expired.
6. I've replied their email, but I have to wait until monday because when I sent the email it's already off the working hour there in Australia.

I only can laugh due to these circumstances hahaha.. I hope this will be solved on monday or at least on tuesday.

stevewalker posted:
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.
Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

Uczestnik z Apr 28, 2012 231 postów

Oct 30, 2013 at 16:02

Uczestnik z Apr 28, 2012 231 postów

Sounds good dunk! Glad to know that my funds can be reliably and promptly withdrawn from ICM; easily one of the most if not the most important trait of any broker; the best trading conditions in the world will avail you nothing if you can't extract your profits after all, haha.

By the way, those who still can't see the IC Markets website likely need to flush their DNS.

If you are having this issue, close your browsers, then flush your DNS per these instructions: https://docs.cpanel.net/twiki/bin/view/AllDocumentation/ClearingBrowserCache

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

forex_trader_50505

Uczestnik z Oct 16, 2011 85 postów

Oct 31, 2013 at 03:24

Uczestnik z Oct 16, 2011 85 postów

@Surrealistik: I'm planning to do that next month, I'll update when I make that withdrawal request.

Uczestnik z Apr 28, 2012 231 postów

Nov 10, 2013 at 03:07

Uczestnik z Apr 28, 2012 231 postów

Excellent, keep me posted!

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:

archie_moses

Uczestnik z Nov 06, 2013 3 postów

Nov 10, 2013 at 12:22

Uczestnik z Nov 06, 2013 3 postów

Have not bothered to read the prior 7 pages before posting this. I'll be doing that after to see what the consensus has to say about this broker.

I have traded with their demo for over a year. Was looking to fault them, but could not.

Opened up a real account. Only been trading less than a month on that so far, and again, nothing of a concern to report whatsoever.

I've traded in Real time with two other brokers prior, which I'll refrain from naming. During their experience via the demo platform, everything seemed rosy and problem free. That all changed when we delved into the Real Time server though. So, you can imagine what my hesitation is with this broker.

But, as I said. Everything this broker proclaims, thus far, seems to be the case. It's as though it's somewhat 'too good to be true'. But time will tell on that one. If they persist this the professionalism that I've encountered to date, I can't see how they wont be Australia's leading FX ECN broker. I guess that's when the problems may arise. When one becomes too big for their shoes perhaps? I just hope they always maintain this level of service though.

I'm only trading minute amounts at present, testing their real time server and like I said, it's perfect. Will it remain as such though? Here's hoping.

In regards to Surrealistik and rebates, could you explain that too me further please?

TIA.