Pepperstone Review Scores
Overall Score: 3.6 / 5
Total Votes: 397
Customer Service
1 - Worst   5 - Best
Pepperstone Discussion
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Member Since Nov 24, 2014  5 posts Kepp23 Dec 12 2014 at 22:07
I especially like their instant deposit methods and the ability to move money between my accounts in real time.


Member Since Oct 29, 2014  2 posts fryderyckd Dec 12 2014 at 22:08
Me on the other hand, has not gone bad with this broker.


Member Since Apr 02, 2013  6 posts clairejones Jun 01 2015 at 20:05
Used to be good not any more for me.

They have a very nice dealing desk to manipulate your trades. If you are simply trading with your EA without watching your log files, then you can continue trading hoping for making profit someday!!!

They send wrong price quotes, or delay the execution to 700 ms or simply send a slippage of 8 pips in every trade once you make some profit.

I use a stoploss of 5 pips though they claim to accept 1 to 2 pips, but trades get closed at -15 pips of loss on every trade just within few seconds!!!

Hence, STAY AWAY from this broker!!!!


Member Since Oct 25, 2014  10 posts cogs15 Jun 26 2015 at 12:53
Fast (instant) deposits, fast (overnight withdrawals, fast support and good pricing.

IMO quite possibly the best retail broker in Australia.

My niche is based on facts, and not following others

Member Since Mar 15, 2015  1 posts DFX luke (jsulus) Jul 20 2015 at 06:32
Arguably the best broker ever, I cant ask for more.

Proper Risk Management is everything.

Member Since Aug 23, 2014  2 posts Viet Dang - Axis Partners Ltd (kingalpha) Oct 14 2015 at 06:15
I've received excellent service from Pepperstone so far. Their live chat feature is a fast way to get answers. Very knowledgeable staff to answer technical questions. Great deposit options if you have Australian bank account.

On 1 occasion I experienced slippage greater than normal so I asked for a liquidity report that covers 60 seconds before and after my trade execution time. I received the requested info within 30 mins and upon checking the numbers I can clearly see that the slippage was due to actual variations of market liquidity.

Anyone who claims to have been manipulated by Pepperstone (or any broker in general) needs to go and learn about market mechanics and risk mitigation. Reading wikipedia does not count as proper education. Perhaps then you will realise that without market makers taking on counter party risk, retail traders like us would not be able to participate in the market at the low cost and low risk that we have today.

Do you blame your car manufacturer for 'speed manipulation' when you are stuck in traffic because you choose to travel during peak hour? Let that sink in for a moment...


Member Since Nov 20, 2014  12 posts Ashley Lemmer (FX1973) Oct 24 2015 at 09:10
I am over the moon with Pepperstone. Customer service is excellent, setting up a live account was painless. Their deposit and withdrawal process is so simple. I am very familiar with MT4, but decided to try their cTrader platform and really like it.

Find your passion and make it work...

Member Since Dec 29, 2014  5 posts coldlech Nov 14 2015 at 13:48
Very good broker, highly recomended lol


Member Since Oct 23, 2015  1 posts Aziz Rahman (aziz26c) Dec 01 2015 at 07:33
I am also very pleased with their deposit and withdrawal quick system. With a previous broker I used to get my withdrawals 2/3 days later but with pepperstone it was overnight and believe me I was shocked. They had me since then!!:)


Member Since Nov 14, 2015  321 posts stian Dec 03 2015 at 13:01
Can't complain about the execution speed, it also has 0.5ms from Beeks VPS, the liquidity, the spread (I have yet to detect any mockups here) all good.

They offer maximum leverage on any account size. Very few brokers give that to 100.000$+, or even 50.000$+ accounts.

Higher comission than many other brokers. But for long term trades they take less swap charges than say fxopen.

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