Pepperstone Review Scores

I especially like their instant deposit methods and the ability to move money between my accounts in real time.

I've seen ICM and CLM do the same recently - avoid also

kieranf posted:
Thanks for this info guys! I was about to deposit a fair amount with Pepperstone, I will not now..

I would avoid Pepperstone as the plague...

Thanks for this info guys! I was about to deposit a fair amount with Pepperstone, I will not now..

Pepperstone is not an STP broker they have an A & B book if they cant natch the client orders so they have a win win on bot sides of the trade only then they pass it to the liquidity provider. I found IC Markets the best out of all the Aussie brokers although now I only trade with FXCM UK since I have quite a large account & they are excellent on the active trader accounts in terms of execution & spreads. Plus the FSA regulations are much stricter than ASIC. You might also want to try LMAX that is really the works when it comes to transparency

This is something I saw on two separate accounts that same trade - one was filled like yours, the other was filled with reasonable slippage - both filled at the same time - big delay from order firing. Pepperstone have just brushed it off as being down to liquidity and hence spreads....the numbers were as you have said, way off the chart for any brokers price at the time. ridiculous.

Avoid Pepperstone at all costs.

I had slippages on XAU/USD as well, like +5.00$ (accounts for 50 pips in MT4) in high volatilty, but since i trade stock also I dont get shocked for excessive far filling... what i can advise to Paracelsus is to move to a professional broker if he trades high volumes. Pepperstone is a retailer therefore the flaws are many 😉

I've seen Pepperstone do similar, generally with exotics as well, although there is another thread on here where a guy was filled on GbpUsd 10 pips above the high of the bar on the news the other day and it wasn't even that big a news release.

Quite possibly genuine in what's happening but it's very damaging to accounts. I'm currently not trading with Pepperstone for this exact reason.

Best regards Steve

Exibit No. #2: It shows the actual fill price about 200 pips lower... Go figure!

At least the 200+ pips spike should have been displayed on the chart. Then it would be clear and obvious.

The bottom line is that any order can be filled at ANY price, so THEORETICALLY any account can be wiped out in an instant and LEGALLY, and the the fill price does even not have to show up on the chart.

I just wonder why they have not filled the order 500 or even 1000 pips lower? They could have gotten away with it, too...

AndyQuant posted:

Paracelsus66 posted:
On July 10th PEPPERSTONE has slipped a USD/SEK market order by 200+(!), i.e. TWO HUNDRED PLUS PIPS! Seriously! It was a devastating loss with 8 lots.

I could never imagine that a 200+ pips slippage can happen. At least not with Pepperstone. The INVISIBLE spike had never even showed up on their charts! They just filled the order 200+ pips away from the actual market BID/ASK.

Pepperstone's official response: 'This price was a lower tier offered by liquidity providers and as such is not represented on the chart - only top levels of liquidity is displayed.'

How convenient...! In other words they can fill any order at ANY price and get away with it.

I would like to see you post an image of the chart and your balance with the Filling,also you should know that with such pairs ludicrous slippages can happen due to sucky liquidity,so you should be aware of that..

Exibit No #1: It shows the lowest recorded BID of the 'displayed' spike.

Paracelsus66 posted:
On July 10th PEPPERSTONE has slipped a USD/SEK market order by 200+(!), i.e. TWO HUNDRED PLUS PIPS! Seriously! It was a devastating loss with 8 lots.

I could never imagine that a 200+ pips slippage can happen. At least not with Pepperstone. The INVISIBLE spike had never even showed up on their charts! They just filled the order 200+ pips away from the actual market BID/ASK.

Pepperstone's official response: 'This price was a lower tier offered by liquidity providers and as such is not represented on the chart - only top levels of liquidity is displayed.'

How convenient...! In other words they can fill any order at ANY price and get away with it.

I would like to see you post an image of the chart and your balance with the Filling,also you should know that with such pairs ludicrous slippages can happen due to sucky liquidity,so you should be aware of that..

On July 10th PEPPERSTONE has slipped a USD/SEK market order by 200+(!), i.e. TWO HUNDRED PLUS PIPS! Seriously! It was a devastating loss with 8 lots.

I could never imagine that a 200+ pips slippage can happen. At least not with Pepperstone. The INVISIBLE spike had never even showed up on their charts! They just filled the order 200+ pips away from the actual market BID/ASK.

Pepperstone's official response: 'This price was a lower tier offered by liquidity providers and as such is not represented on the chart - only top levels of liquidity is displayed.'

How convenient...! In other words they can fill any order at ANY price and get away with it.

Both pepperstone and icm are good 😄
I also have a feeling that somehow they're under one group, I see this from their website structure, their operation procedure, it's too similar, and you can also use broker-to-broker transfer between these two smoothly. I have accounts with both brokers, that's why I have that feeling. 😁

Rubbish they have an A & B Book they trade against you their streaming quotes are stale. The best Aussie broker I traded with so far is IC Markets

Regulated. Excellent service. Clean, easy to use website. cTrader available. Spreads acceptable. Commissions no worse than anyone else.

Recommended.

Up until recently I had 3 accounts with Pepperstone running different EAs (total deposits of around $200,000). I have to say the customer service was excellent every time I had to contact them - and really quick (both by email and using the live chat). Having used other brokers as well, the interface for managing and viewing accounts was pretty slick, and the performance of the accounts compared well. At one point I had both the commission (Razor) and non commission (Edge) accounts running side by side and the Razor account outperformed quite considerably, which begs the question why anyone would want to use the standard account. Anyway, I had to close all accounts as have a better tax free alternative in the UK (spread betting using MT4) - spreads not quite as good but preferential tax position trumps spreads on this occasion. Were it not for this, I would definitely still be with Pepperstone, so FWIW I thoroughly recommend.

very bad customer service. they detected me chatting from US IP, and here is the conversation

me : i have question about account details
customer service : your chatting from USA, i can not assist you at all. have great day!

you left the chat room.

oh really? this is guy anti USA or what? im chatting from US VPS goddamn!. he did not even give me chance to say that.
the bigger company the shittier service i guess, they dont give a shit to lose customer.

robertstahl12 posted:
Market Maker broker, they close my account with scalping EA, dont open account here.

I found you gave comments to 11 brokers within an hour with 10 as bad brokers and 1 as good broker. Just curious, do you really have funds on these 11 brokers which made you able put fair reviews on them? 😐

robertstahl12 posted:
Market Maker broker, they close my account with scalping EA, dont open account here.

I'm using hft scalping ea and they have no problem with my ea.