Oct 13 2015 at 09:09
Hi,
I would like to warn you. Do not open account with this broker. They have servers down very often.
Support just sucks, they blame ISP but they do not even know who is their ISP.
This broker does not know why servers are down, it does not know when it will be fixed.
They are not able to answer even the simplest questions about problem.
They do not care about customers and are not willing to help.
DO NOT OPEN account with them.
If you already have account please share this post everywhere
BR
Tomas
I would like to warn you. Do not open account with this broker. They have servers down very often.
Support just sucks, they blame ISP but they do not even know who is their ISP.
This broker does not know why servers are down, it does not know when it will be fixed.
They are not able to answer even the simplest questions about problem.
They do not care about customers and are not willing to help.
DO NOT OPEN account with them.
If you already have account please share this post everywhere
BR
Tomas
Oct 13 2015 at 09:43
Gee whizz..... I always thought they were one of the better brokers out there..
Oct 13 2015 at 09:43
RSTrading posted:
Gee whizz..... I always thought they were one of the better brokers out there..
They were
until recently
Oct 13 2015 at 09:45
were they actually hacked or are you just trying to draw attention to the post?
Oct 13 2015 at 09:50
gobias posted:
were they actually hacked or are you just trying to draw attention to the post?
Their official statement is - blame ISP. While one of their server was online and 2nd was not such explanation cant work.
They must have been hacked but they wont admit it.
Oct 13 2015 at 13:06
They send message via MT4 that should explain it. It does explain anything. They stated they had problem with one of the ISP.
Why on earth they were not able to reroute this one ISP with another during 10 days! I dont buy it. They are on edge.
Why on earth they were not able to reroute this one ISP with another during 10 days! I dont buy it. They are on edge.
Oct 13 2015 at 13:40
Im an ic and yes servers were down but for me personally only for one day, other than that i cant complain about execution or support. Please calm down a bit.
Oct 13 2015 at 13:40
Im at *
Oct 13 2015 at 15:29
nicktbeubner92 posted:
Im an ic and yes servers were down but for me personally only for one day, other than that i cant complain about execution or support. Please calm down a bit.
They themselves admit the problem last week and half,
please read information about the cause before commenting;-)
Oct 13 2015 at 17:26
Yes i read the mail and cause, but do you generally want to say that ic markets cant be trusted any longer?
