To use chat, please login.
Back to contacts

myfxbook is not updating

Sep 30 2016 at 07:58
1 posts
Same issue here, not updated in past 18 hours.
Sep 30 2016 at 08:06
3 posts
i keep thinking its on my end, but I'd made no changes yesterday when it just stopped, and i didn't notice till i checked several hours later for my open trade status
Sep 30 2016 at 08:06
3 posts
i mean no updates for last 24 hours. Waited overnight after EA install. everything says its working on the EA and in my Journal
Jaco Ferreira (JacoAF)
Sep 30 2016 at 08:29
130 posts
Having the same issue. Spoke to Ethan from MyFXBook on Tuesday via e-mail. He did something on their servers and it was sorted.... but 24 hours later I have the same problem. So I think they know about the issue, and I'm sure they will sort it out soon.

If you have the new EA installed (I have ver 1.85), enable the 'Debug' option, if you see something like this in your experts tab (I use MT4)...


2016.09.30 10:24:37.112 Myfxbook EURUSD,Daily: Status: 502


... then it indicates a problem on the server side (Bad Gateway Error 502)...
Keep it simple, be disciplined, get rich slowly and above all protect your equity!
Oct 02 2016 at 05:49
3 posts
Email from Myfxbook support early this morning says that there is an issue with Metatrader 4 accounts not updating, and that their developers are working on it.

i cant complain much because it is a FREE service to the Forex community, but i do wish they would forward that information faster, rather than letting us worry and try fixing it from our end for almost 3 days
Oct 05 2016 at 07:03
174 posts
At least they admit now that there is an issue, when I complained about this initially, they said it had to be my fault and it was all on my end. Now that multiple people are complaining, they are finally doing something which is good :)
See my profile or message me for my latest EA
Topic is locked