Aby korzystać z czatu, zaloguj się.
Powrót do kontaktów

IC Market is down

WeeChong Lee (leeweechong)
Mar 23 2017 at 15:35
10 postów
I can't logon to IC Markets. Support says they are working on it and not sure when it'll be up again. How does one deal with this??
vontogr (togr)
Mar 23 2017 at 15:51
4862 postów
ICMA is fine on my accounts
try to restart mt4
Matt (BluePanther)
Mar 23 2017 at 18:13
1356 postów
Yeah mine lost connection on Real for half an hour. Demo was still working fine.

Now AUD has gapped on all pairs... is this a market correction or ICM feed issue, or a liquidity issue?
ram108
Mar 24 2017 at 06:57
7 postów
Everything is OK with ICMarkets.
Life is Game. Play it! Life is Love. Enjiy it!
phoenix1911
Mar 24 2017 at 06:59
2 postów
phoenix1911
Mar 24 2017 at 07:00
2 postów
now is back online, had around 40 mins outage.
vontogr (togr)
Mar 24 2017 at 07:50
4862 postów
Sent them this email

Guys,

some time ago you had problem with server which you were not able to fix for weeks.

Now it is happening again.

Dont you think you should AT LEAST inform users you have problem so they DO NOT TRADE to avoid trades without control and losses?



Lets see the answer




Baldo (BaldoN)
Mar 24 2017 at 11:17
522 postów
Hello,
If you have any damage/losses on trading accounts due to issue in their servers (and they did not inform you or the issue repeats), ask them to cover/refund the lost amounts.
GJscalper
Mar 26 2017 at 07:00
237 postów
ICmarkets is POS. Yesterday it froze for about 1 hour, while I was in a nice scalp! I would suggest moving to pepperstone! :)
@GJscalper for more information
rob559
Mar 26 2017 at 07:01
1916 postów
did not notice anything wrong on my acc
AniLorak
Apr 30 2017 at 06:51
920 postów
Well, I used their demo trading service for several months! Basically, in my demo I used more than 17 trading brokers for judging their live trading activities! In addition I have an interesting experience, many brokers increase their trading spread during high impact news in their live account but not in demo!
Brent555
May 01 2017 at 06:33
5 postów
IC spread during news is still pretty good compared to others but more than demo
vontogr (togr)
May 01 2017 at 17:29
4862 postów
IcMarkets are good.
They are not perfect though but havent had an issue with them for a long time
AmDiab
Jun 14 2017 at 14:22
718 postów
The main problem of IC market is, they freeze the trading chart during high voltage news session; worst experience on news trading!
XEC
xeconds
Jun 15 2017 at 05:52
13 postów
AmDiab posted:
The main problem of IC market is, they freeze the trading chart during high voltage news session; worst experience on news trading!

That doesn't just happen on ICMarkets, infact also a few other brokers that i used before in AUS.

But prefers not to name them.

one of the issues of these retail brokers is they have too many clients on a single Server. So changing server doesn't really help because there are so many orders going through. And because they probably are not a STP A Book broker, they have internal B book plus C Book for hedging and throwing out, this caused massive delay especially during the high volatile period. Thus explained, why orders may not be filled as well as heavy slippage. The connection is already having a bad time plus other attributions like Your own VPS or computer and so on.

So it's very common to experience server going down, freezing etc.

DX4498
Jun 15 2017 at 05:55
5 postów
If you use the ECN account then nothing freezes, you just get a slightly larger spread
danas76 (danas76)
Jun 15 2017 at 06:05
18 postów
Yes is true, IC Market freeze chart with important news, before I use IC Market.
AniLorak
Jun 18 2017 at 07:33
920 postów
jaruw posted:
GJscalper posted:
ICmarkets is POS. Yesterday it froze for about 1 hour, while I was in a nice scalp! I would suggest moving to pepperstone! :)

Was it an attack, or a technical failure?

Same experience here! No, there was no technical failure! I see, they make it intentionally!
Zaloguj się aby skomentować .