WeeChong Lee
(leeweechong)
Uczestnik z Feb 13, 2017
10 postów
Mar 23 2017 at 15:35
I can't logon to IC Markets. Support says they are working on it and not sure when it'll be up again. How does one deal with this??
vontogr
(togr)
Uczestnik z Feb 22, 2011
4862 postów
Mar 23 2017 at 15:51
ICMA is fine on my accounts
try to restart mt4
try to restart mt4
Matt
(BluePanther)
Uczestnik z Jan 25, 2010
1356 postów
Mar 23 2017 at 18:13
Yeah mine lost connection on Real for half an hour. Demo was still working fine.
Now AUD has gapped on all pairs... is this a market correction or ICM feed issue, or a liquidity issue?
Now AUD has gapped on all pairs... is this a market correction or ICM feed issue, or a liquidity issue?
Everything is OK with ICMarkets.
Life is Game. Play it! Life is Love. Enjiy it!
phoenix1911
Uczestnik z Oct 24, 2016
2 postów
Mar 24 2017 at 06:59
Live05 is down
phoenix1911
Uczestnik z Oct 24, 2016
2 postów
Mar 24 2017 at 07:00
now is back online, had around 40 mins outage.
vontogr
(togr)
Uczestnik z Feb 22, 2011
4862 postów
Mar 24 2017 at 07:50
Sent them this email
Guys,
some time ago you had problem with server which you were not able to fix for weeks.
Now it is happening again.
Dont you think you should AT LEAST inform users you have problem so they DO NOT TRADE to avoid trades without control and losses?
Lets see the answer
Guys,
some time ago you had problem with server which you were not able to fix for weeks.
Now it is happening again.
Dont you think you should AT LEAST inform users you have problem so they DO NOT TRADE to avoid trades without control and losses?
Lets see the answer
Baldo
(BaldoN)
Uczestnik z Feb 12, 2016
522 postów
Mar 24 2017 at 11:17
Hello,
If you have any damage/losses on trading accounts due to issue in their servers (and they did not inform you or the issue repeats), ask them to cover/refund the lost amounts.
If you have any damage/losses on trading accounts due to issue in their servers (and they did not inform you or the issue repeats), ask them to cover/refund the lost amounts.
GJscalper
Uczestnik z Jul 25, 2016
237 postów
Mar 26 2017 at 07:00
ICmarkets is POS. Yesterday it froze for about 1 hour, while I was in a nice scalp! I would suggest moving to pepperstone! :)
@GJscalper for more information

Mar 26 2017 at 07:01
did not notice anything wrong on my acc
AniLorak
Uczestnik z Apr 18, 2017
920 postów
Apr 30 2017 at 06:51
Well, I used their demo trading service for several months! Basically, in my demo I used more than 17 trading brokers for judging their live trading activities! In addition I have an interesting experience, many brokers increase their trading spread during high impact news in their live account but not in demo!
IC spread during news is still pretty good compared to others but more than demo
vontogr
(togr)
Uczestnik z Feb 22, 2011
4862 postów
May 01 2017 at 17:29
IcMarkets are good.
They are not perfect though but havent had an issue with them for a long time
They are not perfect though but havent had an issue with them for a long time
AmDiab
Uczestnik z Apr 18, 2017
718 postów
Jun 14 2017 at 14:22
The main problem of IC market is, they freeze the trading chart during high voltage news session; worst experience on news trading!

Jun 15 2017 at 05:52
AmDiab posted:
The main problem of IC market is, they freeze the trading chart during high voltage news session; worst experience on news trading!
That doesn't just happen on ICMarkets, infact also a few other brokers that i used before in AUS.
But prefers not to name them.
one of the issues of these retail brokers is they have too many clients on a single Server. So changing server doesn't really help because there are so many orders going through. And because they probably are not a STP A Book broker, they have internal B book plus C Book for hedging and throwing out, this caused massive delay especially during the high volatile period. Thus explained, why orders may not be filled as well as heavy slippage. The connection is already having a bad time plus other attributions like Your own VPS or computer and so on.
So it's very common to experience server going down, freezing etc.
If you use the ECN account then nothing freezes, you just get a slightly larger spread
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