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RoboForex Review Scores


Overall score: 3.8 / 5

Total votes: 399
Platform
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RoboForex Discussion

Andrew-Ibrahim Unity Cadre
7 posts
Closing my accounts with RBFX if I can !!! My valid cards are verified but they will not let me withdraw. They are asking for details of bank cards that have expired or been replaced. I never made deposit with these cards. I have been with RoboForex for a few years but will be finding a way to withdraw and move to xm.com. VERY DISAPPOINTED WITH ROBOFOEX TBH !!!

I now have to find these old cards for proof or get my bank to say they are old or replaced.

I have never heard such nonsense & my account is fully verified fyi ROBOFREX, its a complete joke & I advise people to stay away. Very bad service & feeling relieved its a small account and not a good sum.

I HAVE SUBMITTED TICKETS AND BEING LED AROUND IN CIRCLES. DO NOT WASTE YOUR TIME WITH THIS BROKER.
Andrew-Ibrahim Unity Cadre
7 posts
Same problem here. My valid cards are verified but they will not let me withdraw. They are asking for details of bank cards that have expired or been replaced. I never made deposit with these cards. I have been with RoboForex for a few years but will be finding a way to withdraw and move to xm.com. VERY DISAPPOINTED WITH ROBOFOEX TBH !!!

I now have to find these old cards for proof or get my bank to say they are old or replaced. I have never heard such nonsense & my account is fully verified, its a complete joke & I advise people to stay away. Very bad service & feeling relieved its a small account and not a good sum.

blackforex posted:
i think roboforex is really going bankrupt. they wont let me withdraw my money. depositing was very easy but once you ask for withdrawal it is really a struggle, a heartbreaking. i request for withdrawal, it was rejected because they said my address verification was not sealed and signed by the company. i had to asked the company to sign the document. but when i ask for withdrawal again, they said i need to upload and verify my bank card that i never used to deposit. i just dont get it why they need a bank card, im not depositing, im withdrawing funds towards my skrill account.

17 posts
Unabomber66 posted:
I traded with them for 2 months, everything was fine until I wanted to withdrawal my money, then the problems started... I wanted to do a bank transfer, firstly they started to ask for more and more info, and finally they just told me it was not available for me to withdrawal that way, so they asked me to do it via skrill, so I did, but the process made me lost 1 month.

Hello!

All the additional information required by the company while withdrawal is necessary for the sake of your funds safety.
If you face with any difficulties, please, don't hesitate to contact our payment department.
https://my.roboforex.com/en/help/add-a-ticket/billing
Could you, please, provide your trading account number or at least e-mail?

Sincerely, RoboForex
2 posts
I traded with them for 2 months, everything was fine until I wanted to withdrawal my money, then the problems started... I wanted to do a bank transfer, firstly they started to ask for more and more info, and finally they just told me it was not available for me to withdrawal that way, so they asked me to do it via skrill, so I did, but the process made me lost 1 month.
"It is easier to find men who will volunteer to die, than to find those who are willing to endure pain with patience."
7 posts
Very nice. Passes all the checks.
98 posts
i used to trade with roboforex but during the big event they manipulate the market , not going with market
A trader can be an economist but an economist could never be a trader. They are too theoretical.
17 posts
rahiths posted:

I think it is true they do manipulate market price , be aware people , they will find you and hit your SL

Dear rahiths.

RoboForex is regulated stp broker. If you have some examples or experience in trading with us please provide account no., deals ID and details about your situation. Have you sent a claim to Company's support?

Sincerely, RoboForex
17 posts
LochNessy posted:
How are you guys able to offer 1000:1?? Is this nano accounts? Are you straight market maker?

Dear Vanessa.

Information about the Company's business model can be found in the section 'Business model' on Roboforex`s web site.
https://www.roboforex.com/about/business-model/
Robotrade Ltd is a Market maker on the Cent accounts, RoboForex CY LTD is a fully STP broker.
Please notice the leverage up 1/1000 is available not for all accounts` types and only to accounts with equity not more than 2000$.

Sincerely, RoboForex
98 posts
RBFX_Support posted:
sameerbusiness posted:
Today i am managing a friends account with Roboforex and shorted GBPJPY now i can see the spreads 50+ pips and Roboforex saying its normal i checked with Fxpro Activtrades all of them got normal spreads but Roboforex 50+ spreads if want to waste your money Roboforex is the best company for you cau they will cheat all your money

Dear sameerbusiness.

We have just looked at the spread of GBPJPY and it was only 1.6 pts at the moment we checked.
Therefore the information you provide seems false and misleading for the customers of myfxbook.
Please avoid using groundless statements.

Sincerely, RoboForex

I think it is true they do manipulate market price , be aware people , they will find you and hit your SL
A trader can be an economist but an economist could never be a trader. They are too theoretical.
17 posts
sameerbusiness posted:
Today i am managing a friends account with Roboforex and shorted GBPJPY now i can see the spreads 50+ pips and Roboforex saying its normal i checked with Fxpro Activtrades all of them got normal spreads but Roboforex 50+ spreads if want to waste your money Roboforex is the best company for you cau they will cheat all your money

Dear sameerbusiness.

We have just looked at the spread of GBPJPY and it was only 1.6 pts at the moment we checked.
Therefore the information you provide seems false and misleading for the customers of myfxbook.
Please avoid using groundless statements.

Sincerely, RoboForex
21 posts
sameerbusiness posted:
Today i am managing a friends account with Roboforex and shorted GBPJPY now i can see the spreads 50+ pips and Roboforex saying its normal i checked with Fxpro Activtrades all of them got normal spreads but Roboforex 50+ spreads if want to waste your money Roboforex is the best company for you cau they will cheat all your money

It was 50+ Points (not pips) - 50 points = 5pips. You need to learn the difference since the broker uses 3/5 decimal digits and not 2/4 digits.
Deduction = Knowledge + Intuition!
30 posts
Today i am managing a friends account with Roboforex and shorted GBPJPY now i can see the spreads 50+ pips and Roboforex saying its normal i checked with Fxpro Activtrades all of them got normal spreads but Roboforex 50+ spreads if want to waste your money Roboforex is the best company for you cau they will cheat all your money
27 posts
😈😈 😈😈 😈😈 😈😈 😈😈 😈😈 😈😈 😈😈 😈😈 😈😈 😈😈
Dear FMIC,

trading with a broker is a partnership. A partnership with ROBOFOREX is based on contracts. The FAIRNESS based on confidence. The confidence to handle the instrumentally should be qualitativ, act in the sense of customers, achieve customer requirements. That all has not happend. Solely it was to improve server performance wrote Roboforex, that is all.

It does not matter what it means for more than over 100,000 cent accounts: It ist only a cent account, it is only a standard account and in the end it is only the keyperformance indicator, named PRODUCTIVITY and Quality-Market-Reseach.
It does not matter if roboforex has informed three or five tradingdays bevor a big change.

A high-quality broker had analysed for example the maximum lead-time of the client orders, informed in the manner that all clients can react on changes in the trading rules and waits for the client responds bevor change the trading rules in the real accounts.

At hte end I hear ordinariness by roboforex: Spam, it is a cent account, it is and so on...and so on....., only ordinariness! Nothing what is interessting for me as a client.

I have closed over 20 pcs. Cent account (soory, 'only cent accounts') and circa the same number standard accounts will be stoped at roboforex.
I have started with IC Markets on ecn- and with Forex4you on cent accounts.

I can only recommend this procedure!
生活质量是最高的善。
21 posts
'DiWi', 'MountainKing' and others,

It affects only the 'Cent' accounts for crying out loud!

The new minimum of '0.1 Lot' on a 'Cent' account is still only a '0.001 Lot' on a regular account.

It is NOT going to cost to you 'millions'. IT IS A CENT ACCOUNT!

Stop making a 'mountain' out of a 'mole hill'!
Deduction = Knowledge + Intuition!
27 posts
😡 Update: My once positive evaluation of Roboforex needs to be updated...

DiWi said it: Big changes to the worse -- and only 1 e-mail in mt4 inbox(!!)
Usually i do not pay attention to mt4 inbox. Thank God it was on my local machine (not on VPS) -- i 've heard the incoming mail sound.
They increase the min lot size 10x and give me <3 days to adjust my robots!
There are still some open trades that i have to close manually -- then i'll withdraw my money.
This is not a partner i can rely on.
21 posts
Correction! 5 days notice! and not a week's notice.
Deduction = Knowledge + Intuition!
21 posts
'DiWi' you are misinformed!

I received that notice from RoboForex by standard email back on Wednesday, the 3rd of February and not only now via MetaTrader inbox.

If you did not receive that email, then check your SPAM Folder or add them to your whitelist.

Don't go saying that they are just giving you a day and a half of lead-time when in reality, they have given more than a week's notice.
Deduction = Knowledge + Intuition!
27 posts
😈 😡 😈 😡 😈 😡 😈 😡 😈 😡 😈 😡 😈 😡

A T T E N T I O N.......A T T E N T I O N.......A T T E N T I O N

Dear Traders,

Roboforex send Febuary 4th, 2016 (13:46) a mail omly in the in-box of metatrader. This was the only information of a big change of the trading rules/accounts. The clients have a duration of 1,5 tradingdays time to change the strading strategies for each account to the new rules. This is a ruthless manner. This leads to losses. It is not possible to quickly adapt/change trading strategies when they take a maximum leadtime of more than one and a half day.


Dear Clients and Partners!

We’re informing you that due to performance optimization of the server, which processes MT4-based Pro-Cent accounts, trading conditions for this account type will be changed starting February 8th, 2016. The minimum orders size will be increased from 0.01 to 0.1 lots.

The minimum step of the orders size for Pro-Cent accounts, along with existing parameters for MT4-based Fix-Cent accounts will remain intact, 0.01 lots. Trading conditions for MT5-based Pro-Cent accounts will not be changed.

Please, take into account this information when planning your trading operations and customizing the algorithms that are used in automatic trading systems.

Sincerely,
RoboForex


As a customer I be trampled by Roboforex.

😈 😡 😈 😡 😈 😡 😈 😡 😈 😡 😈 😡 😈 😡
生活质量是最高的善。
2 posts
RBFX_Support posted:
lordgara posted:
I made a deposit with bank transfert. Now 2 weeks are passed and I my deposit is not yet credited. I already opened 2 ticket without answer. When you call the customer service they tell you to open a ticket and wait the answer of the payment department. You can't talk direkt with them... And this is only for a deposit!!! I can't imagine how much time I will need for a withdraw.

Dear lordgara.

Please be informed that the amount of deposit has been credited on your trading account.
The delay occurred since your payment was on a review at bank's Risk Department.

Sincerely, RoboForex

That's true. I like the services... I hope to not have more problems.
Thanks
17 posts
lordgara posted:
I made a deposit with bank transfert. Now 2 weeks are passed and I my deposit is not yet credited. I already opened 2 ticket without answer. When you call the customer service they tell you to open a ticket and wait the answer of the payment department. You can't talk direkt with them... And this is only for a deposit!!! I can't imagine how much time I will need for a withdraw.

Dear lordgara.

Please be informed that the amount of deposit has been credited on your trading account.
The delay occurred since your payment was on a review at bank's Risk Department.

Sincerely, RoboForex
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