Bad experience right at the start.. I signed up recently, double checked all submitted info, uploaded all 'clear' documents (Gov. photo ID, Passport and recent income-tax certificate for proof of address). Soon they got back saying they alternate residence proof as the one I submitted was unacceptable (really Fxpro? you are the first!). Anyways, I almost instantly sent them a couple of alternates including PDF of bank statement scan. After waiting for entire day and a LIVE chat followup in between I get another email saying the documents didn't pass their 'due diligence checks'. Surprisingly the same set of documents were gladly accepted without any issues at PepperStone, FXCM immediately after.
Let me tell you about fxpro, i have 2 years experience with them. It wasn't good. I stopped trading with them for 6 months or more, not sure. Now i have the time to put up a review.
I open fxpro cos of diversity, i used my paypal to fund.
Trading was all going good for a year or so.. Then the mobile MT4 app started to lagg big time. Not for any other brokers but just fxpro. I suspect it is the data feed. Everytime i want to open orders and I adjust the volume (lots) to be traded, it laggs and jam up.
I got EXTREMELY PISSED when I feedback falls on deaf ears. I would like to kindly point out that if you treat your customers as if they are stupid, you'll get them doubly PISSED. The live chat ask me dumb questions like what is my phone model etc. Questions that would exponentially PISSED me off further.
NEVER EVER TREAT YOUR CUSTOMERS AS IF THEY ARE DUMB. Well, not all of them, at least.
Anyway, I've taken all my money and transfered to other broker. Now I am trading happy. Thanks FXpro for making my life much happier by getting rid of you from my life.
Lastly, if I said something is wrong, then you better bet your life that SOMETHING is wrong. Do not dismiss anything your customers said.
good broker.was previously on nodfx and they would freeze my account so that i loose my profits.noticed that fxpro real account executes faster than demo account and it never freezes.avoid trading before major news.they dont employ underhanded tactics like nodfx.
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UPOZORNĚNÍ NA VYSOKÉ RIZIKO: Obchodování s devizami přináší vysokou úroveň rizika, které nemusí být vhodné pro všechny investory.
Páka vytváří další rizika a ztráty. Než se rozhodnete obchodovat s devizami, důkladně zvažte své investiční cíle, úroveň zkušeností a toleranci vůči riziku.
Můžete přijít o část nebo všechny své počáteční investice. Neinvestujte peníze, které si nemůžete dovolit ztratit. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.
Všechny údaje a informace jsou poskytovány "tak, jak jsou". pouze pro informační účely a nejsou určeny pro obchodní účely nebo rady.
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