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FxPro Skóre recenzí

Celkové skóre: 3.9 / 5

Celkový počet hlasů: 461
Zákaznický servis
1 - nejhorší 5 - nejlepší
Satoshi (blackspade)
Aug 03 2016 at 11:10
3 příspěvků
Bad experience right at the start.. I signed up recently, double checked all submitted info, uploaded all 'clear' documents (Gov. photo ID, Passport and recent income-tax certificate for proof of address). Soon they got back saying they alternate residence proof as the one I submitted was unacceptable (really Fxpro? you are the first!). Anyways, I almost instantly sent them a couple of alternates including PDF of bank statement scan. After waiting for entire day and a LIVE chat followup in between I get another email saying the documents didn't pass their 'due diligence checks'. Surprisingly the same set of documents were gladly accepted without any issues at PepperStone, FXCM immediately after.

Their customer support is a solid 0/5.

I would AVOID this broker!

Osiris (MXfour)
Jul 14 2016 at 13:35
20 příspěvků
Jun 01 2016 at 06:25
1 příspěvků
May 01 2016 at 23:08
582 příspěvků
Let me tell you about fxpro, i have 2 years experience with them. It wasn't good. I stopped trading with them for 6 months or more, not sure. Now i have the time to put up a review. 

I open fxpro cos of diversity, i used my paypal to fund. 

Trading was all going good for a year or so..  Then the mobile MT4 app started to lagg big time. Not for any other brokers but just fxpro. I suspect it is the data feed. Everytime i want to open orders and I adjust the volume (lots) to be traded, it laggs and jam up.

I got EXTREMELY PISSED when I feedback falls on deaf ears.
I would like to kindly point out that if you treat your customers as if they are stupid, you'll get them doubly PISSED. 
The live chat ask me dumb questions like what is my phone model etc. Questions that would exponentially PISSED me off further. 

NEVER EVER TREAT YOUR CUSTOMERS AS IF THEY ARE DUMB. Well, not all of them, at least. 

Anyway, I've taken all my money and transfered to other broker. Now I am trading happy. Thanks FXpro for making my life much happier by getting rid of you from my life. 

Lastly, if I said something is wrong, then you better bet your life that SOMETHING is wrong. Do not dismiss anything your customers said. 

Never Give Up or Give In To The Market
Feb 10 2016 at 07:28
6 příspěvků
they are really the pro broker, the difference between their demo a/c and live a/c is your emotion. if you are signing up them, go for their ECN a/c.

Feb 09 2016 at 09:26
3 příspěvků
Nov 28 2015 at 12:01
6 příspěvků
is this broker suitable for scalper?

Sep 23 2015 at 10:03
1 příspěvků
good broker.was previously on nodfx and they would freeze my account so that i loose my profits.noticed that fxpro real account executes faster than demo account and it never freezes.avoid trading before major news.they dont employ underhanded tactics like nodfx.

ddeeen (optionmax)
Jul 14 2015 at 14:37
10 příspěvků
irbis posted:
nice spreads, goot platform BUT
crap broker, chasing stops (i have charts for those who don't beleive) ...poor community... DEMO definitely different from live

are sure about this sir??
demo different with real??. I think that all broker will same, and i think that demo will same with real but in real will change our emotion that take effect to our trading

Jul 03 2015 at 19:02
3 příspěvků
Good broker and a low spread, I have an account with them already 4 years.

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