Important - Auto Update Issue
Systematic Trader
(FXKaiten)
Członek od Aug 22, 2011
12 postów
May 21 2013 at 05:22
I checked with Pepperstone. As MagicNumberFX suggested, they are not blocking. Their response:
'Thank you for contacting us. There are no issues on our end and our servers are not blocking updates to myfxbook. Please contact myfxbook support to make sure that they are connecting to our servers.'
I have sent email to my MT4 rep to confirm whether some of the actions specified in the linked article posted by PipGnostic are responsible for this blockage. Will post any response I get.
It is clear that Metatrader is losing touch with it's client base. MT5 completely ignored us. (I've never written an EA that couldn't hedge and I've probably written 100s...and I don't need heavy graphics, just lightweight servers and fast execution) Third parties are providing necessary add-ons that help us do business. If MT wants to block them and control the world then I will look for an alternative. I really wish there was an open-source platform!! Anyhow........
'Thank you for contacting us. There are no issues on our end and our servers are not blocking updates to myfxbook. Please contact myfxbook support to make sure that they are connecting to our servers.'
I have sent email to my MT4 rep to confirm whether some of the actions specified in the linked article posted by PipGnostic are responsible for this blockage. Will post any response I get.
It is clear that Metatrader is losing touch with it's client base. MT5 completely ignored us. (I've never written an EA that couldn't hedge and I've probably written 100s...and I don't need heavy graphics, just lightweight servers and fast execution) Third parties are providing necessary add-ons that help us do business. If MT wants to block them and control the world then I will look for an alternative. I really wish there was an open-source platform!! Anyhow........
MAR > 3
PipGnostic
(TheCyclist)
Członek od Feb 07, 2011
724 postów
May 21 2013 at 09:37
ST
The real good brokers offer API's, don't really need MT, it's just an easy way to talk to brokers but also very limited in what it can do.
As a rule of thumb is of the broker doesn't have an API supporting other languages the broker isn't really worth it.
Fact of the matter is you have no idea what MT really does. It could be phoning home with your EA's source code. Any broker with an API is in fact open source!
The real good brokers offer API's, don't really need MT, it's just an easy way to talk to brokers but also very limited in what it can do.
As a rule of thumb is of the broker doesn't have an API supporting other languages the broker isn't really worth it.
Fact of the matter is you have no idea what MT really does. It could be phoning home with your EA's source code. Any broker with an API is in fact open source!
vontogr
(togr)
Członek od Feb 22, 2011
4856 postów
May 21 2013 at 10:39
2 support
I changed all my accounts to reporting via your EA. Here is what happened.
- max drawdawn do not much previous
- the highest equity is doubled
- profit today/week/year = zero
I changed all my accounts to reporting via your EA. Here is what happened.
- max drawdawn do not much previous
- the highest equity is doubled
- profit today/week/year = zero
Ethan
(Staff)
Członek od Jul 31, 2009
1385 postów
May 21 2013 at 11:28
Guys, your support is much appreciated!
The good news is that it seems the issue is partly on our end as we have so many accounts connecting that some get disconnected automatically by the broker's servers (out of their control). We're working hard to resolve it asap.
@togr it takes time for drawdown to be processed for new accounts (usually several minutes). As for the other issues - please send us an email to support (using the contact form or email).
Thanks.
The good news is that it seems the issue is partly on our end as we have so many accounts connecting that some get disconnected automatically by the broker's servers (out of their control). We're working hard to resolve it asap.
@togr it takes time for drawdown to be processed for new accounts (usually several minutes). As for the other issues - please send us an email to support (using the contact form or email).
Thanks.
mirusevxs33
Członek od Apr 22, 2010
123 postów
May 22 2013 at 04:25
Ethan, it does not seems to me that it is at your end! It is at Metaquotes end
mirusevxs33
Członek od Apr 22, 2010
123 postów
May 22 2013 at 09:13
2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.
but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?
but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?
Ethan
(Staff)
Członek od Jul 31, 2009
1385 postów
May 22 2013 at 12:20
mirusevxs33 posted:
2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.
but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?
This is an unrelated issue. Please check your internet connection and send an email to support if you cannot resolve it.
hey guys is auto update back up? there's no option for me at this very moment.
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