True ECN Connectivity allows you to trade on institutional grade liquidity from the world’s leading investment banks, hedge funds and dark pool liquidity execution venues. Executable Streaming Prices (ESP) are sent from IC Markets liquidity providers to our ECN envi
IC Markets
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BAD BAD BAD
It is more than 2 hours the Live Server 03 is DOWN!!!
This situation is no longer sustainable
All this is very serious
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We have moved all our funds out to Dukascopy. Execution speed and disconnects have been increasing at IC Markets, resulting in trades not being copied from our master accounts to our signal clients, as well as out main fund. Whilst this month has not been particular good for our portfolio, IC Markets has just made it worse. Our internal tracking has also saw an increase of offquotes from < 0.03% to around 0.4% now, which is particular troubling.
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Thomson you are not alone, IC has been okay with me, super short reconnecting issues before, but now its server down, WITH my open trades, once i can forgive but this has become an intermittent thing taking my money and moving out IF and WHEN i close my trades,
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Having connection issues twice already this month.. order execution been very bad since August.
Time to change broker.
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I only have joined IC Markets because it is used my one of the best signal provider, known to me.
I worked in the industry for several years and I know there are preferential treatments if you join a broker trough a big partner, like the hedge funds who runs the strategy I am linked to follow.
I worked in a huge FCA regulated company and, after all, many people lost money anyway when the Bank of Switzerland decided to uncap the exchange ratio of the CHF against the Euro.
Some brokers were forced to closed the positions of the clients and minimise losses, the insolvency of the firm left many big accounts severed but the FCA would not protect many of those under the FSCS scheme although they should have.
Point being, if a 20+ million USD hedge funds work with IC markets... it might not be such a bad broker.
I have about 75k there and I'd prefer not having trouble, I will report eventually.
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Extremely disappointed with this broker. I have experienced very poor communication, with automated emails followed by no response for days and sometime not at all. Their online help was as good as useless. For instance, when I asked why the Ipol option did not work for international clients the response was that it should work. I went straight to Ipol and was told that ICMarkets doesn't allow international transfers via Ipol.
The kicker was when my analytical program began to record increasingly poor execution speeds and increased slippage relative to the other brokers I work with, using the same EA on the same VPS. When I brought this to their attention my email was ignored. I find this bemusing since I am a large equity client. Needless to say I am in the process of withdrawing all funds from this broker. Even that is proving difficult, as the 2-5 working day time frame they quote in their wire transfer withdrawal option has long since lapsed, and the funds have not been returned. When I emailed them about this I received an automated email saying that they would look into it. As usual I have not heard back. As of today they have been issued with a warning, that if the funds are not in my account within three-days the matter will be escalated to their regulator.
Folks, if you want a professional broker look elsewhere.
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But in china withdrawal is free,no fees.why?
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I was with this broker form more than 1year. When I start was everything OK. But than more and more problem with this broker (IC Markets,..) For sure is not true ECN broker. The real ECN brokers allow and even encourage you to place limit orders inside the spread. If you do this with IC markets you do not see your order, because your order do not go in real market. If you do this with true ECN broker you can see your order (examle Dukascopy, Interactivbrokers,....).
I asked the question: Why if I put my order inside the spread, I can not see my order. But first answer was that I have to wait the answer because do not know. But was no answer. I tryed with this question one more time but no answer. This broker is better to avoid is not a real broker. And after I had enought. I withdrawal all my money, and one more surprise. The was no 20 AUD, but was 42 EURO. For withdrawal from Australia to Europa. For deposit was no fee.
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withdrawal: 20 AUD! 😡
no way to avoid such high fees.
arrogant chat person
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"Sung Choi
TitleClient Service Team LeaderDemographic info Sydney Area, Australia | Financial Services Current Client Service Team Leader at IC Markets PastActing Client Service Team Leader at DMM FX Australia Pty Ltd, Sales Account Manager at IronFX Global, Client Service Associate at MLC Limited, S... Education The Northern Sydney Institute of TAFE, The Australian National University SummaryAn ambitious and self-motivated individual with a proven track record in excelling in competitive environments and possessing superior knowledge ... "
Not saying anything personal about this guy, but LinkedIn has a profile listed on this guy. He shares some controversy with Ironfx 🙄
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I dont really trust them, they do have shady background, any ways is just good for small accounts, if you want to trade big try some other broker. because once you start trading big lots with these guys they will surely play tricks.😉
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Have a nice day. Opened the account in this company and I started trading.
I gained $11 000. I put money for a conclusion and to me at once blocked the account and nullified a sredv in a private office. Sent any clear charges. I asked to provide proofs in of what they accuse me. They told that dissolve with me the contract and cancel all transactions. As a result of me deprived also of the deposit and the earned profit.
How it is possible to cancel transactions on the STP and ECN technology? They are thieves and swindlers!
I wrote to the regulator, most likely also it won't help me.
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Stay away from this broker they manipulate trades:
My icmarkets account number : 407387
Yesterday 23pm EUROPE Paris time trade with Icmarkets NZDUSD news trade Official cash rate
I put a pending stop order 22:55pm, news came in the candlestick didn't move and just stood there for 3 min yet on my other broker the trades got triggered candle moved nicely down bearish and got my profit.
Icmarket 3min while watching the graph on the Icmarkets terminal suddenly the candlestick flashed in the bottom it literally just appeared and my order got opened after a 121pips downward move when bearish run had finished, instead of banking 121 pips profit i was forced to close the trade hence it got opened at the bottom of the bearish candle .
They obviously manipulated the order and only executed at the bottom when the run had finished and conveniently set this up with their market manipulation software.
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hello everyone,
I need help with my broker as i'm a novice in these wanderings.
Last friday when nfp I had several orders pending sell stop and buy stop, which opened with a skid ranging from 2 pips and 115 pips.
When I realized I was the live chat and the operator who answered me told me to fill out a form and told me to fill as it had been many issues on Friday. He told me to wait for response from the trades department. After some insistence to have open trades and find that the broker (Icmarkets) should the void today received the following email.
""
Support (IC Markets)
Jun 10, 15:31
Dear Joao,
As your orders was submitted during market volatility (non-farm payroll), there was a 200 pip spike on EUR/USD and similar movement of other pairs where prices were moving very fast resulting in the slippage. There were no anomalies found in the execution of your orders. Please note that ICM offer variable spreads and execution according to live market conditions, we do not offer guaranteed stop losses or offer fixed spreads.
Let us know if you have any questions.
Kind Regards,
Sung Choi | Support Team Leader | IC Markets""
I disagree with this for this slippage is inadmissible and orders should have been off-quotes.
What do you think should I do ???
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STAY AWAY from this broker!!!!
Not a true ECN broker. They have a very nice dealing desk to manipulate your trades. If you are simply trading with your EA without watching your log files, then you can continue trading hoping for making profit someday!!!
But I have multiple accounts with IC markets and on every strategy when it starts making some profit they will start sending slippage of 10 pips!!!! Also, the execution time becomes 600 ms or more where the latency of my vps is around 30 ms.
When I contact their support , they just keep on explaining on emails without fixing the problem and emails simply go on which clearly indicates that they are just a broker claiming to be a true ecn broker and try to avoid the situation if someone figures it out.
I gave them all log files with proof, they reply some nonsense or just don't reply.
Hence, be careful before opening a LIVE account. DEMO is absolutely fine.
Also, pepperstone is of same category and watch out.
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I have been with this broker....at least 3 different live accounts ranging from a few hundred AUD to almost AUD90k....for over a year.
At first I was really pleased and happy with this broker and even defended them in various forums when I read some negative reviews on them.
Even with all these many total stop-outs (at least six of them with this broker and many more with more than ten different brokers in the more than 4 years trading the forex market), I have never once made an issue or complaint on any of my account stop-out because I either saw that coming with margin-call warning or I was not monitoring my account(s) when the total stop-out occurred.
However, the latest account (relatively small just over AUD5k) total stop-out with ICMarkets was very, very strange and unusual in that, one moment I was monitoring the account which was hedged in one single currency pairs (USD/CAD) with over 450% margin level, but all of a sudden and without any margin-call warning followed by forced closures of highest losing positions, the account was totally wiped out and left with a negative -AUD30.27 balance. I was totally shocked.
After a couple weeks back & forth emails exchanges with their Support (three different persons) all explaining to me why account stop-out happen (as if I don't know after these numerous stop-out experiences), and possibility of market volatility or widening f spreads due to low market volume (none was happening on both), they simply could not explain why the account stop-out happened the way it did. Finally, they simply informed that they have exhausted all their explanations and left the matter hanging.
As I have already mentioned, I was once a very happy and satisfied client of ICMarkets and I thought all those very similar negative issues that some of their other clients have been posting would never happened to me because, as one of their owner emailed me a long time ago, ICMarkets & I understand each other.
Well, from being a well satisfied and happy client, I am now a very Unhappy & dissatisfied client.
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i like www.icmarkets.com...
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I had a desire to work with them but then it disappeared. Thanks for the warning.
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I had $10,000 on my account during SNB news. I had opened 2 NZDCHF and 1 USDCHF and plus some small positions. During SNB news ICMarkets sent horrible unbelievable quotes like a 0.06050 on USDCHF which is causing my account to stop-out. During positions were closed i have $103,7 margin used. After stop out i have left $240 on my account.
After i get "adjustment" they thrown me $1884 like a for dog and they said it is final decision. I do not have to explain when i have $1884+$240 equity and while $103,7 margin used it is very far away from margin call and stop out.
They decide to not reinstate positions. They decide do not compensate more. I lost 85% of account while RIGHT prices was on 50% ( ~$5000 ) of my account.
Also i have another 2 accounts which is not get margin called or stop outed. I have there only 1 USDCHF and even with that weird misquote imy account was alive. After SNB news i was in shock and quickly closed that positions on both accounts. After that ICMarkets adjusted my closings, because i closed my positions ON WRONG PRICES, they adjusted 2 of my accounts and deposited some money.
But here is the shame they suddenly removed adjustment from these 2 accouns ! I have a daily statements where i can see adjustments, but on platform it is erased already and no money was refunded at all !
http://www.myfxbook.com/files/pirate_joe/Screen_Shot_20150123_at_23.01.14_z6.png
http://www.myfxbook.com/files/pirate_joe/Screen_Shot_20150123_at_16.43.40.png
http://www.myfxbook.com/files/pirate_joe/Screen_Shot_20150123_at_16.43.26.png
Overall
one of the most reputable ecn brokers , it drew my attention the regulation that it has , so it's recommended for whom who want to trade safely
