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XM Group Review Scores


Overall score: 3.6 / 5

Total votes: 448
Platform
1
Pricing
1
Customer service
1
Features
1
1 - worst 5 - best

XM Group Discussion

algooli
Jun 20 2015 at 10:55
5 posts
I'm new to xm but no problems so far. No anoying calls or something else. Trading on Micro-Account. Always get boni for everything. So I'm satisfied with this broker. 😄

giol59
Jun 20 2015 at 19:46
5 posts
Si, still ok it's about one year and i didint withdrawn but last time as been ok.
well if something happen i'll write it down

forex1976
Jul 25 2015 at 10:44
4 posts
weinghong posted:
I got a winning trade because of the news release then i withdraw my profit, after few days XM.com sent me an email state that they wont pay me the profit and just give back my deposit money and close my account. I have been traded with XM for more than 1 year, i had never facing to this issue, just the first time. Now at others forum many traders also got this case with XM, when the traders get profit they didt give the profit and close the traders account just pay back the deposit money, but when the trader get lossing trade they just accept the lossing trade, means that you cant even get the profit from XM, once you get a profit they will close your account and burst the profit


I just don't understand this.. If you make profit, then what is the loss for the broker exactly?

forex1976
Jul 25 2015 at 20:46
4 posts
Signed up yesterday and this is the mail I got today! On a Saturday. Just one day!
At least I don't have to wait 10 days before support tickets are being answered :)

======
Dear Valued Client,
We can confirm good receipt of your necessary Identification documents and that your account is now validated. We are pleased to inform you that you may now proceed to trade and perform all other account related functions.
 
Please note that you have been classified as a Retail customer in accordance with the Investment Services and Activities Regulated Markets Law 144(I)/2007 and the relevant directives issued therein. This classification has been made on the basis of the information that you submitted in the registration process regarding your trading knowledge and experience. Please note you have the right to request a different classification, either as a professional client or eligible counterparty. For more information please refer to the Client Categorisation section on the website.

Please do not hesitate to contact us if you require any assistance or have any questions, and a member of our team will be happy to help.
========

I'll wait and see how the bonus part will work and withdrawing profits. I will let you know...

XMcom (XMcom)
Jul 27 2015 at 08:54
7 posts
Dear forex1976,

You have left a claim without sharing your MT4 ID. I kindly ask you to follow up with your MT4 ID to initiate an investigation and transparently present the full data of your claims.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)

forex1976
Jul 27 2015 at 12:12
4 posts
Dear Andrey,

I left a claim? I did not :)

mabene70 (mabene70)
Aug 14 2015 at 14:33
9 posts
uso XM da 2 anni e sono soddisfatto ,perchè hanno velocità di esecuzione,buoni spread e regolarità nei ritiri di denaro.
mauro benintendi

zijlstra (zijlstra)
Nov 18 2015 at 07:32
104 posts
This is a bucketshop if you loss they are happy, and if you win they do everything to prevend you to withdraw your profit. It is like a casino. I made only 2 trades, the first one ended in a loss so everything was fine, until my second trade i made some profit everything also fine, until i wanted to withdraw some profit they TERMINATED my account:

Accordingly, we regret to inform you that in accordance with the terms and conditions, we have decided:

    to terminate all of your trading account(s);
    to cancel trade 2575496;

Out of the blue sky they just cancelled everything! saying i was arbritaging :(, YEAH RIGHT i didnt knew what this was until i googled it up.
SCAMMERS, i will file a suit against them!
Beware if you dont want to lose!

XMcom (XMcom)
Nov 18 2015 at 09:52
7 posts
zijlstra posted:
This is a bucketshop if you loss they are happy, and if you win they do everything to prevend you to withdraw your profit. It is like a casino. I made only 2 trades, the first one ended in a loss so everything was fine, until my second trade i made some profit everything also fine, until i wanted to withdraw some profit they TERMINATED my account:

Accordingly, we regret to inform you that in accordance with the terms and conditions, we have decided:

    to terminate all of your trading account(s);
    to cancel trade 2575496;

Out of the blue sky they just cancelled everything! saying i was arbritaging :(, YEAH RIGHT i didnt knew what this was until i googled it up.
SCAMMERS, i will file a suit against them!
Beware if you dont want to lose!


Dear zijlstra,

Your account has been terminated due to serious violations of the Terms and Conditions.

Trading patterns in your account indicate that you in coordination with another client performed opposite trades with a sole purpose of abusing fair trading rules and our bonus promotion. It is clear that your goal was to benefit financially without being genuinely interested in trading in the markets or taking market risk.

Please note that according to the Terms and Conditions such activities are strictly prohibited and always lead to account termination.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)

zijlstra (zijlstra)
Nov 18 2015 at 11:05
104 posts
Can you give also my lost trade back then? Perhaps giving my profit back i will forgive everything.

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