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Dukascopy
Información general sobre Dukascopy
Acerca de Dukascopy
Dukascopy is a Swiss bank and multi-asset broker headquartered in Geneva. The group includes Dukascopy Bank SA, licensed and supervised in Switzerland, and Dukascopy Europe IBS AS, an EU investment firm based in Riga. This dual-entity structure lets the broker combine Swiss banking safeguards with EU access and investor-protection rules. Traders can open under either entity depending on residency and product availability.
The broker runs an ECN model via the SWFX Swiss Forex Marketplace, publishing a clear commission grid and providing tools for price discovery and risk control. Pricing is spread-plus-commission with variable spreads; EUR/USD can print from 0.1 pips during liquid sessions, while the per-million commission scales with equity, net deposits or 30‑day volume. Dukascopy supports automated and discretionary trading on its proprietary JForex 4 platform, and also offers MetaTrader 4 and MetaTrader 5 for those with established MT workflows.
Market coverage is broad: forex and metals plus CFDs on stock indices, commodities, bonds, single stocks and ETFs. Instrument depth varies by platform, with JForex offering the largest universe, and MT4/MT5 focusing on the most-traded symbols. Funding and payouts support bank wires, cards, Skrill/Neteller and crypto-fundable accounts (BTC, ETH, USDT) under defined conditions.
Who is Dukascopy best for? The combination of Swiss regulation, transparent ECN pricing, robust automation via JForex and multi-asset access may appeal most to active forex/CFD traders and system developers who value bank-grade safeguards, API access and granular cost control. EU-based beginners who want stricter leverage and investor-compensation coverage may prefer onboarding with Dukascopy Europe.
Customer Support
Support channels include 24-hour phone lines for live trading and client services, web chat, and a secure contact form. Published 24h lines (Geneva): +41 22 555 0500 (clients), +41 22 555 0550 (live trading). The bank lists general mailboxes (e.g., [email protected]; [email protected]) in official manuals, though most account instructions are handled through the secure portal or web form for security. Multilingual support is available.
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Dukascopy Bank SASitio web https://www.dukascopy.comEmail [email protected]Teléfono +41 22 555 0500Dirección ICC, Entrance H, Route de Pré-Bois 20, 1215 Geneva 15, Switzerland
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Dukascopy Europe IBS ASSitio web https://www.dukascopy.com/europe/english/Email -Teléfono +371 67 399 000Dirección Marijas iela 2A, Riga, LV-1050, Latvia
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Dukascopy Japan K.K.Sitio web https://www.dukascopy.jp/Email -Teléfono +81 120 077 771Dirección 6F Ginza Square, 2-14-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Dukascopy – Ventajas y desventajas
Pros of trading with Dukascopy
- Swiss bank authorisation and supervision (FINMA) with depositor protection up to CHF 100,000 (esisuisse).
- EU entity regulated by Latvijas Banka (Bank of Latvia) with Investor Compensation Scheme up to €20,000 (90%).
- Transparent ECN pricing with published per‑million commission tiers and a spread-plus-commission model.
- Default 1:100 leverage at Dukascopy Bank SA; up to 1:200 on request (restrictions may apply).
- Platform choice: JForex 4 (desktop/web/mobile) plus MT4 and MT5, with APIs (JForex API and FIX).
- Very broad market coverage on JForex (1,500+ instruments) across FX, metals, indices, commodities, single stocks, ETFs and bonds.
- Multiple funding options including bank transfer, payment cards, Skrill/Neteller and crypto-fundable accounts (BTC/ETH/USDT).
Cons of trading with Dukascopy
- Leverage and protections vary by entity; EU retail clients are capped at 1:30 under ESMA.
- Instrument coverage on MT4/MT5 is smaller (~400) than on JForex (1,500+).
- Additional MT4 platform surcharge applies on top of standard commissions.
- Stock and ETF CFDs incur exchange-specific commissions; conversions include a 0.5% adjustment.
Safety and Regulations
Trading Regulators
- Switzerland: Dukascopy Bank SA is authorised and supervised by the Swiss Financial Market Supervisory Authority (FINMA) as a bank and a securities firm.
- European Union (Latvia): Dukascopy Europe IBS AS is a licensed investment brokerage company supervised by Latvijas Banka (Bank of Latvia), which assumed supervision from the former FCMC.
Client Fund Protection
- Switzerland (Dukascopy Bank SA): Swiss depositor protection via esisuisse covers up to CHF 100,000 per client and bank for eligible deposits. Dukascopy confirms membership and coverage in its FAQ and KID documents.
- EU/Latvia (Dukascopy Europe IBS AS): Under Latvia’s Investor Protection Law and the EU Investor Compensation Schemes Directive (97/9/EC), eligible investors are entitled to 90% compensation of net loss up to €20,000 if the firm cannot meet obligations.
Security measures
- Bank-grade infrastructure with 24h trading lines and recorded calls; secure client portal for instructions and payments.
- Risk brochures, KIDs and platform manuals outlining leverage, margin and rollover policies.
- Negative-balance outcomes are monitored and reported on the website’s risk statistics; margin and weekend-leverage policies are pre-defined.
Instrumentos Operables
Dukascopy offers multi-asset trading across forex, metals and a wide range of CFDs. The universe is largest on JForex (1,500+ instruments), while MT4/MT5 provide a curated list (circa 400 symbols) focused on the most traded markets.
- Forex: Major, minor and selected exotic pairs with variable spreads (EUR/USD can print from 0.1 pips during peak liquidity). Commissions are charged per USD 1 million traded and scale by volume/equity.
- Precious metals: Gold and silver plus platinum/palladium (CFDs) with variable margin requirements by instrument.
- Indices: ~20 global stock-index CFDs (e.g., US 30/100/500, Germany 40, UK 100, EU Stocks 50, Japan, China, South Africa).
- Commodities: Energy (Brent, WTI, gas), base metals (copper), and softs (coffee, cocoa, sugar, cotton, orange juice, soybeans).
- Bonds: US T‑Bond, German Bund, UK Gilt CFDs.
- Single-stock and ETF CFDs: Large-cap names from the US, Europe and Asia plus a selection of UCITS/US ETFs.
- Crypto CFDs: Selected pairs (e.g., BTC/USD, ETH/USD) with specific margin and overnight rules.
Instrument lists and point values are published for each asset class; margin/maximum exposure per symbol is available in the live reports and margin tables.
Account Types
Dukascopy uses a unified ECN model with several account configurations rather than many separate tiers. The key choices are the regulatory entity and platform.
Core setups
- JForex (Self-Trader): Full instrument coverage, Java-based automation (JForex API), advanced order types and DOM; default leverage 1:100 (up to 1:200 on request at Bank SA).
- MetaTrader 4 / MetaTrader 5: Direct connectivity to SWFX; smaller symbol list vs JForex; MT4 includes a small per-lot surcharge per the fee schedule.
- Swap-Free (Islamic): No overnight interest; an additional per‑million fee applies on FX and metals/CFDs to offset rollovers.
- EU Retail (Dukascopy Europe): ESMA leverage caps (up to 1:30) with Latvia’s investor-compensation scheme coverage.
| Account | Min. deposit | Pricing | Leverage | Who it suits |
|---|---|---|---|---|
| JForex (Bank SA) | USD 100 | Raw spreads + per‑million commission (from USD 35, tiered) | Default 1:100; up to 1:200 on request | Active traders and algo developers needing full market list and APIs |
| MT4/MT5 (Bank SA) | USD 100 | Raw + commission; MT4 has an extra $5 per $1m | Generally 1:100 (entity rules apply) | Traders with existing EAs/indicators on MetaTrader |
| EU Retail (Europe) | USD 100 | Raw + commission (EU entity) | Up to 1:30 (ESMA) | EU residents prioritising local oversight and ICS coverage |
| Swap-Free | USD 100 | Standard commission + extra swap‑free fee | Per entity rules | Clients requiring Sharia-compliant conditions |
Plataformas Compatibles
Clients can choose between JForex 4 (desktop/web/mobile) and the MetaTrader suite (MT4/MT5). JForex emphasises depth-of-market, strategy coding in Java, and extensive instrument coverage. MT4/MT5 maintain compatibility with existing indicators and EAs, which can shorten migration for many traders.
- MetaTrader 4 (MT4)
- MetaTrader 5 (MT5)
- Web Platform
- Mobile Platform
- JForex
JForex 4 (Desktop/Web/Mobile) – Dukascopy’s proprietary platform supports manual, semi‑automated and fully algorithmic trading. Notable features include integrated DOM, advanced order types (including stop-limit and trailing stops), strategy backtesting/optimisation, and direct API access (JForex API and FIX). JForex Web offers a browser-based interface, while iOS/Android apps keep core workflows available on the move.
MetaTrader 4 – Direct connection to SWFX with EA support (MQL4). A small per-lot platform surcharge applies per the fee schedule. Coverage focuses on core FX pairs and a curated CFD list.
MetaTrader 5 – MT5 expands timeframes and testing options versus MT4, with multi-asset coverage (FX, indices, commodities, bonds, selected crypto) and access to the MQL5 ecosystem. The bank confirms MT5 availability for both Swiss and EU entities, and has announced 400+ tradable instruments on MT5.
Mobile Platforms – JForex mobile apps for iOS/Android provide order placement, news/alerts and basic analytics; MT4/MT5 mobile apps offer the familiar MetaTrader toolkit.
Trading Features
Copy Trading
Dukascopy provides a built-in Signal Trading feature that lets subscribers automatically replicate trades from selected Signal Providers drawn from the Dukascopy Community (including contest participants). The service is available in DEMO and LIVE environments, is free to subscribe (standard trading fees still apply), and includes risk controls such as an account-level stop-loss. Execution follows provider fills, and differences in liquidity or partial fills can occur. Providers act independently; Dukascopy supplies the technology rather than investment advice.
Rebates
Dukascopy publishes two main cost‑reduction programs for self-traders. The Volume Trading Commission Discount Program offers a 20% refund of paid volume commissions if the required turnover (30,000 × account equity at subscription) is reached within 12 months and no withdrawals are made during the accrual period. Separately, the High Volume Cashback program pays tiered refunds of volume commissions starting once monthly turnover exceeds USD 500 million. These programs are administered post‑trade and do not change the live commission rate at execution. Terms, eligibility and exclusions (e.g., single-stock CFD commissions) apply.
| Program | Trigger/Condition | Cashback/Discount | Notes |
|---|---|---|---|
| Volume Trading Commission Discount | Apply within 30 days of last deposit; reach turnover = 30,000 × equity within 12 months; no withdrawals until met | 20% of paid volume commissions | Credited after requirements are met; self-traders only |
| High Volume Cashback | Monthly traded volume > USD 500m | Tiers from 20% up to 80% of volume commissions on higher brackets | Applies to FX/metals/CFDs (excludes single-stock CFD commission) |
Commission and Fees
Dukascopy runs a spread-plus-commission ECN model. Spreads are variable and driven by market liquidity (the site’s Average Spreads tool shows session-based distributions). The bank markets EUR/USD from 0.1 pips during peak liquidity; the total round-trip cost depends on the applicable commission tier.
Per‑million commission (self-trading on JForex)
The commission charged per USD 1 million traded scales by Net Deposit, Equity or 30‑day Traded Volume. Illustrative tiers (FX vs other CFDs/metals/bonds/crypto): USD 35 / 52.5 (under USD 5,000/equity or under USD 5m 30‑day volume), USD 25 / 37.5 (≥ USD 25,000 or ≥ USD 25m), and as low as USD 18 / 27 at higher tiers; further reductions are possible for very large volumes. Commission is converted into the account currency at the bank’s spot rate plus a 0.5% conversion adjustment.
MetaTrader surcharges
MT4 trades incur an additional platform fee of $0.5 per 1 MT4 lot (i.e., $5 per USD 1 million) on top of the standard volume commission; MT5 follows the entity’s published schedules.
Single‑stock/ETF CFD commissions
Equity CFDs are charged by exchange (for example, 0.10% of trade value with exchange-specific minimums in Europe; US shares at $0.02 per share with a $10 minimum). These are separate from FX/metals/CFD volume commissions.
Overnight financing and rollovers
Overnight debits/credits follow instrument‑specific rollover conditions. Weekend leverage procedures are defined (e.g., many instruments 1:50 over weekends by default) and are documented alongside margin tables.
Other fees
- Transfers: The fee schedule publishes detailed deposit/withdrawal charges by method and currency (e.g., specific SEPA/SWIFT tariffs, card deposit/withdrawal percentages, and crypto-fundable account fees). Internal transfers within Dukascopy are typically free.
- Currency conversion: Profits/losses or fees settled in a currency different from the account base are converted at spot with a published adjustment (generally 0.5% for commissions; broader conversion table applies for non-trading services).
- Swap-free accounts: An extra per‑million fee applies on FX (USD 5) and on metals/CFDs (USD 7.5) to replace standard overnight interest.
Deposits and Withdrawals
Methods
- Bank transfer (supports SEPA in EUR; multi-currency coverage for wires)
- Payment cards (Visa/Mastercard; per-transaction caps apply)
- Skrill/Neteller (linked to the same-name account)
- Crypto-fundable trading accounts (BTC, ETH, USDT) with defined conditions for funding and withdrawals
- Bank guarantee (from USD 100,000; case-by-case)
Deposits
Funds are usually credited on the next business day after receipt (wires) or within one business day for cards. Card top-ups for first-time funding are initiated via the bank’s dedicated card portal; existing clients use the secure cabinet.
Withdrawals
Requests are placed via the secure cabinet. The fee schedule lists precise charges by currency and method (e.g., SEPA/EUR, SWIFT options with SHA/OUR, card withdrawal percentages, and fixed crypto-fundable withdrawal fees). Internal transfers within the group are generally free.
EU entity specifics (Dukascopy Europe) publish transfer fees and card-funding rules separately; processing is handled through the secure portal and subject to EU/Latvia safeguards and reporting.
Preguntas Frecuentes
Yes. Dukascopy Bank SA is authorised by FINMA in Switzerland as a bank and securities firm. Dukascopy Europe IBS AS is an EU-licensed investment brokerage company supervised by Latvijas Banka (Bank of Latvia).
In Switzerland, eligible deposits at Dukascopy Bank SA are protected by esisuisse up to CHF 100,000 per client per bank. In the EU, clients of Dukascopy Europe are covered by the Investor Compensation Scheme up to 90% of net loss, capped at €20,000.
At Dukascopy Bank SA the default is 1:100 and can be increased up to 1:200 on request (restrictions may apply). At Dukascopy Europe (EU retail), leverage is capped at up to 1:30 under ESMA rules.
JForex 4 (desktop, web, iOS/Android) is the flagship platform with automation and DOM. MetaTrader 4 and MetaTrader 5 are also supported with direct connectivity to SWFX.
USD 100 (or equivalent) at both Dukascopy Bank SA and Dukascopy Europe for ECN trading accounts.
Yes. Swap-free accounts remove overnight interest and apply an additional per‑million fee on FX and on metals/CFDs as outlined in the swap‑free terms.
No. Dukascopy’s FAQ lists the United States among jurisdictions where it does not open accounts.
Spreads are variable. A per‑million commission is charged on each open/close, with the rate determined by net deposits, equity or 30‑day traded volume. MT4 adds a small platform surcharge per lot.
Yes. The Signal Trading feature lets you subscribe to selected providers and auto‑replicate their trades. It’s free to subscribe but normal trading fees apply; execution timing and fills can differ from the provider.
Supported methods include bank transfer (SEPA/SWIFT), payment cards, Skrill/Neteller, and—for crypto‑fundable accounts—BTC/ETH/USDT. The fee schedule lists exact deposit and withdrawal charges by method and currency.
On JForex, more than 1,500 instruments across FX, metals, indices, commodities, bonds, stocks and ETFs are available. MT4/MT5 offer around 400 symbols, focusing on liquid markets.
The fee schedule shows no ongoing maintenance fee for trading accounts. Specific transfer, conversion and product-related fees apply as published.
