Dragoncell EA & manual การสนทนา

As Dragoncell has proven to be extremely high risk and unprofitable, I have requested a refund from the vendor - The vendor has refused my refund request saying it is not valid because it is not real money I have lost! Here is the refund policy:

'30 DAYS MONEY BACK GUARANTEE !
I know that you’re afraid to lose all of your hard earned money. That’s why I’m going to throw in an IRON Clad, 100% bullet-proof MONEY BACK GUARANTEE that will COMPLETELY remove the risk for you. Yes, you heard right. You can try DragonCell Forex EA for 30 days and if in that time you fail to turn a profit, (very unlikely) you can request a full refund at ANY TIME. I’m offering this solid money back guarantee because I’m confident about the effectiveness of my product and I truly believe in it. Try DragonCell Forex EA TODAY and If You’re Not Satisfied I Will Refund Every Last Penny! By now you have all the necessary ingredients that will catapult you to the Forex Success that you deserve. Think of this software as a cloning system that duplicate the most profitable trades just for you. So, you don’t have to do all of the thinking, nor spend endless hours in front of the monitor analyzing overwhelming charts.'

As you can see, no where does it state you have to lose real money on a live account for the refund request to be valid.
But by the vendor's reckoning I have to lose money on a live account before he'll grant a refund!! I'm very disappointed to say the least...
Very, very shady if not an outright scam.