PowerFlow EA (3rd acc) การสนทนา

@Compitition this is strange they answer me the same day most of the time

Sami Ramzi,

Andrew who manages our support desk answers all incoming e-mails within hours. Even on weekends most e-mails are answered within a half day. Your claim that you didn't receive any reply within 9 days is plain simple incorrect.

Best Regards,
Alexander Collins

PS: As I told you in my last e-mail. Refunds can be only processed accordance with our terms and conditions. They are the same for all clients and there are no exceptions for 'If you don't refund my order I will blackmail you' folks.

Forex21 posted:
Sami Ramzi,

Andrew who manages our support desk answers all incoming e-mails within hours. Even on weekends most e-mails are answered within a half day. Your claim that you didn't receive any reply within 9 days is plain simple incorrect.

Best Regards,
Alexander Collins

PS: As I told you in my last e-mail. Refunds can be only processed accordance with our terms and conditions. They are the same for all clients and there are no exceptions for "If you don't refund my order I will blackmail you" folks.

"Your claim that you didn't receive any reply within 9 days is plain simple incorrect." ... This means, I'm lying ...
Right ... Please check my print screen from my inbox. Other proofs can be picked from my skype chats ... How I sent you messages and no reply from your side even I'm seeing you online!!! ... Asking you at least 2 times to send me the EA after I did the payment. Then when I get the point that you got bad customer service that I can't rely on it, I asked for refund ... All this archived at my PC, not for intention, but I used to archive everything to get to it back when I need it.

Please check the attached image.

Also, please kindly, don't block me for the second time. I can post here again whenever I need to do that :)

Who's his claim that didn't receive any reply within 9 days is plain simple incorrect?

Me or you ?

jhnnavoigh posted:
@Compitition this is strange they answer me the same day most of the time

Same here, I always received an answer within hours.

@Compitition

Forex21 support is great and I don't think that they answer to everybody but not to you.

@ Osama Shaban aka Compitition aka ramzisami aka Samzi Rami

You purchased the EA, we sent you the download links and as it looks like you didn't receive the e-mail, we resend the e-mail. Again, I was looking to the conversation history and can say that everything was done absolutely correct from our side.

Registering multiple MyFxBook accounts for spamming, sending us 'If you don't pay me money I will post all day long BS about you' will not change the facts.

I understand that you are unhappy but more then offering you every possible support and assistance, I cannot do. Again, if you have any questions about setup or usage of the software, please do not hesitate to contact our support desk at any time.

Regards, Alexander Collins

@Compitition

It's funny that you expect that they reply to a payment confirmation which you received from Skrill. Now, would you please stop with your BS posts?! Thank's a lot.

more 60 pips up on audnzd and my account is gone...i can't go more than 14 levels. This kind of EA needs huge account balance, so if you don't have one, stay damn far away from EA that use grid/martingale strategies.

@ForexRock

That's bad news. You don't need to use large amounts of money for this EA when you use mini, micro or cent accounts. Those account types are excellent for small deposits.

Running the EA on it's absolute risk limit and without 'max loss' limitation is always a bad idea because if you do that, it really can lead to nasty situations.

Should you require any assistance, please do not hesitate to contact our support desk.

Regards, Alexander

Hi,
I set EA on low risk as advised by vendor and today the account is blown!!!
I do not want this EA. Please refund money back. I will write an e-mail to get refund as agreed before purchase.
Good luck!

Regards,

@DDRCapital

I am very sorry to hear that but PowerFlow can only 'blow up' your account when you use it with disabled the max draw down feature or set it to 100%. Some users do that to make more profit during calm market conditions but it is of course very risky to use the EA this way. That's why we always recommend to set a max loss limit. This limit should be equal with the amount (in percent) you are willing to loose when something unexpected is going to happen.

If you would like to request a refund, please contact our support desk at any time.

Regards, Alexander

No problems on my account. PowerFlow keeps doing it's thing with growing success. I think it is really really essential to keep the risk low. Sure, this means that you will be not 'rich' overnight but for me consistent gains are more important.

Keep up the good work Forex21!

I used the lower possible risk to run the EA, this time i was so near to lose a lot of money. Math is not opinion, you need at least 3000 euro balance to stay safe enough untill the 15 level, with a 0.01 as starting lot size. Then you need a bigger account if 15 levels are not enough to get a nice retracement and close the basket. I don't say the EA is not good, i think it's the best of its kind, but for me it's too dangerous to risk at every trade almost my entire account just to get so small profit. In one month i got 100 euro (more or less) but as i said for every trade i'm risking 600 €, so the day it will happen i will need 6 months just to recover. I repeat, this EA is great but no more with small account. The vendor got it right using a 30k $ account on just one pair. That's the way to stay safe and make profits. This is just my opinion.

@Remind_later that's great for you but I have a massive equity drain going on right now on my account (demo - https://www.myfxbook.com/members/timjaeger/powerflow-ea-low-risk/1189615) and I am also on the low risk setting.

just looking to give a bit of advice guys I am not connected in any way to him (he can be awkward to get a hold of although his record and personal statements are good) but if you have not came across him already look out for Candle Light on MQL5 the guy is a beast lost 3 trades in nearly 400 and has made 31k in the last 22 weeks with 1.0 lot and max equity drawdown of -2.4k.

If you want more info or happen to jump onboard pm me and we can share results.

It's nice to be nice, have a nice day!

@ForexRock
The main is to keep the risk under control. Going for 'as high as possible profits' may work well as long the market is calm but will lead to a high DD during strong directional movements.

@timjaeger
You can use the EA with low deposits. If you do so, I would recommend to use a mini, micro or cent account. Plus, if you have the possibility I would recommend to use an account with higher leverage than 1:50.

@Remind_later
Yes, it is. Great to hear that you are doing well with PowerFlow. 😄

shame finfx account blew up? https://www.myfxbook.com/members/Forex21/powerflow-ea-finfx-wwwforex21com/1077152

got caught last august in the audnzd from 1.08 to 1.13 but only had 5 levels and managed to survive. think you better space the steps out on the grid allowing for 500 pip moves without a significant retracement on this pair

As I mentioned earlier, no problems on my accounts. I am actually surprised how many use PowerFlow with too high risk and then look with big eyes when there accounts run in troubles.

@Irishmist
1.13 lots on the fifth level means that you TOTALLY over trade your account. If I where you I would decrease the risk immediately. Otherwise you might make some high profits in the short run but in the long run trading will be stopped on your account because of the DD limitation.

@Remind_later how much do you have on your account?